Job description
Job Description:
Manages the daily operations of the practice or function to ensure alignment with departmental and organizational objectives.
COMPANY DESCRIPTION
Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.
Essential Functions
1. Participates in the hiring, supervision, and evaluation of assigned staff.
2. Schedules staffing to meet changing workload needs.
3. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, controlling the front desk, accounts payable, confirming appointments, office supplies and insurance verification.
4. Charge entry and patient balance processing.
5. Monitor and audit cash/payment funds.
6. Daily reconciliation of charges and payments.
7. Provides professional and technical support to staff and troubleshoots the delivery of patient care.
8. Identifies training needs for staff and facilitates staff development. Participates in the development, implementation, and evaluation of training, orientation, and education programs
9. Develops, implements, monitors, and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations, and procedures. Recommends new and/or revised policies and procedures to the department manager.
10. Reviews and uses clinical and medical records to determine health care patterns and assignment of appropriate resources. Ensures corrective actions.
11. Additional responsibilities as needed.
Benefits - Wide range of benefits options!
- Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
- HSA
- 401(K) retirement plan contributions
- Generous Paid Time Off
- Accident & Critical Illness Insurance
- Prescription Assistance with OptumRx
- Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
- Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
- Free travel and entertainment discount program to ensure you enjoy your time away from work.
- Vitality Employee Wellness Plan allows you to take up to 30% off of your bi-weekly health insurance premiums. You also accrue points which allows you to buy merchandise or gift cards at no cost to you.
Why join our team?
Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!
Minimum Education
Associates degree required.
Clinical license preferred.
Years of experience can be considered in lieu of education.
Minimum Work Experience
Must have a minimum of 5 years of experience working in a medical office setting.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Certifications: Basic Life Support (BLS) required.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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