Job description

Summary:

The Resettlement Manager will provide program oversight and supervision to LSSNCA's Reception and Placement Services Team in Arbutus, MD. The Resettlement Manager leads the Reception and Placement Team and coordinates with the Program Manager to ensure that eligible clients are enrolled in appropriate programs and that program requirements are met and ensures quality assurance in service delivery.

ESSENTIAL FUNCTIONS

• Maintain current knowledge of all Refugee and Immigrant Services Program
• Ensure all core services mandated through the Department of State Cooperative Agreement are provided within allocated timeframes;
• Responsible for the recruitment, orientation and supervision of Reception and Placement Team,
• Complete suitability determinations for minor cases;
• Provide case management to a small caseload;
• Serve as point person and resettlement team representative for collaboration and correspondence with stakeholders including partner agencies, services providers, and donors
• Connect eligible clients in need of Affidavits of Relationships and refugee interests with appropriate programs and staff;
• Assist in the collection and analysis of program service data for reports;
• Maintain accurate record of all services provided;
• Work with Maryland Director to produce and submit reports in a timely manner;
• Coordinate services with other area agencies;
• Meet weekly with Reception and Placement team to discuss performance and goals;
• Attend all conferences, seminars, and meetings related to program activities;
• Coordinate client referrals with other program staff and participate in staff meetings and in-service trainings;
• Ensure quality controls through regular file reviews and case note check-ins;
• Perform other duties as assigned.

EDUCATION AND QUALFICATIONS

• Education: Bachelor's Degree (four year college or technical school) Required, Field of Study: social work; human services, international studies, psychology, sociology, anthropology
• Minimum of three (3) years of experience in providing direct services to refugees is required; a minimum of one (1) year of supervising staff in a refugee resettlement setting is preferred
• Experience managing a team of direct service providers is preferred
• Excellent attention to detail and strong organizational skills
• Demonstrated proficiency in working with MS Office applications, with strong command of case management databases
• Reliable, professional, resourceful, team-oriented and sensitive to cultural differences
• Excellent written and verbal communication skills
• Experience working in a multicultural environment
• Other Requirements: Fluency in one or more of the following languages – Dari, Pashto, French, Spanish, Arabic, Nepalese, Burmese or other Burmese languages

Job Type: Full-time

Pay: $59,000.00 - $61,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Greenbelt, MD 20770: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.