Job description

$500.00 Sign On Bonus!! Base pay is $15 an hour but with TIPS you can make up to $25 an hour, or even MORE!

Position Summary:

Responsible for servicing and building relationships with the guest, paying hand-pay jackpots, exchanging currency, executing player’s club signups and performing minor repairs on HHR machines.

Essential Responsibilities:

Maintains confidentiality of all privileged information in accordance with established Company Policy, State and Federal regulations.

Provides next-level guest service to internal and external guests.

Responsible for creating and fostering an environment of support and motivation for team members.

Punctual to all meetings with a positive attitude and openly participates.

Protects company assets by adhering to company policies and all state and regulatory compliance in- including; but not limited to, internal controls, policies and procedures, and responsible gaming.

Maintains the electronic components, systems, and peripherals of HHR machines; performs preventative maintenance on HHR Machines during downtime.

Promotes and issues the players’ card and or reprints cards upon request; meets set goals for players’ card signups.

Changes ticket paper and for writes up jackpot forms correctly.

Must be able to read gaming floor glass and pay table information and be able to recall vital game histories.

Notifies shift supervisor of irregularities in customers’ play.

Maintains a clean and safe environment and performs all job duties in a safe and responsible manner.

Acts in the capacity of other positions on an as needed basis and as gaming license allows.

Have knowledge of the Property’s programs to address problem gaming.

Report any acts of wrongdoing of which the Team Member may have knowledge.

Other duties as assigned.

Position Qualifications:

High School diploma or GED certificate, plus six months to one year of work experience; or other combinations of education and experience may be considered.

Required competencies include initiative, time management, decision-making, communication proficiency and organizational skills.

Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels and varied light levels including flashing lights.

Must be able to formulate and communicate ideas and to make independent decisions.

Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.

Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.

Job Types: Full-time, Part-time

Pay: $15.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus
• Tips

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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