Job description

Job Overview: Moxie Pest Control is the fastest-growing pest control company in the industry. We’ve been in business for 20 yrs, but still, move like a start-up. We are looking to grow our team to meet the demands of a growing company doubling its sales year-over-year. This position requires someone that can work in a fast-paced start-up environment with little direction. Proactively finding solutions to problems is key to success in this role. No day will be the same in this role.

You will be responsible for keeping everything running smoothly outside of the office. In this role, you will be responsible for recruiting new field expert staff, training them on their day-to-day tasks, and handling the finance management for field activities. The Field Coordinator ensures that actions are properly implemented and monitored, if necessary redefining projects’ organizational procedures, management and follow-up in order to adapt them to their particular situation. He/she coordinates the actions to be implemented, oversees risk control and is responsible for ensuring the internal reports reach the relevant teams.

Responsibilities and Duties:

TDA Licensing

• OJT Verification in Pest Routes
• All Licensing Applications
• Pest Control Courses Registration
• VTR Completion
• TDA - Master Spreadsheet Management
• Recurring Audits of all TDA Files/Reports

Reporting

• Field Expert Commissions
• Manage Region Tasks through ClickUp
• Monthly Reports
• Team Member Performance Reviews
• Team Talent Scoreboard
• Daily Signed Trainings
• Field Care Report
• Weekly Reports
• Dispatch Scores
• Driving Scores
• Compliments and Complaints
• Wex Charge Audit
• Employee Reimbursements

Project Management

• New Hire Auto Insurance Approval
• Be an advocate for the field within Contact Center Operations
• Post job ads in each branch area
• Prepare filtered resumes for each Branch Manager to interview
• Audit Field Expert customer notes to ensure compliance with local laws
• Track onboarding task completion and follow up with Branch Managers to ensure completion

Skills, Traits, and Attributes:

• Interpersonal Skills
• You need good interpersonal and relationship-building skills to work cross-functionally within multiple branches. You also need to possess the confidence to deal with branch managers and explain communication techniques to them.
• Organizational Skills
• You need exceptional organizational skills to help you prioritize, meet deadlines, and follow through with assigned projects.
• Leadership Skills
• You need leadership skills for many reasons. One key reason is to lead projects from start to finish while considering input from all branch stakeholders and executing in a timely manner.

Qualifications:

• High school diploma/GED required.
• Bachelor's degree preferred.
• Experience in office management or an administrative role.
• Excellent communication and people management skills.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize.
• Basic understanding of G-Suite applications (Google Docs, Google Slides, Google Sheets)
• Hands-on experience managing timelines and deliverables.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Dallas-Fort Worth, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative: 1 year (Preferred)

Work Location: One location

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