Job description

We are looking for a full time Laundry Attendant who also assist with Public Areas. The job position is five days a week. Hours are based on hotel demand, but average 25-30 a week.

We are a small and loyal bilingual team looking to expand its ranks as business continues to pick up.

JOB DESCRIPTION/FUNCTIONS

LAUNDRY ATTENDANT

REPORTS TO: Executive Housekeeper, AGM/GM

===========================================================================

BASIC PURPOSE: Collecting, laundering, folding, ironing, and stocking of linens in the hotel. Cleaning of all public spaces within the hotel, both inside and out, , all while promoting a safe working environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

FUNCTIONS/RESPONSIBILITIES:

• Assist in the collection of soiled laundry items as needed
• Sort and launder soiled laundry items as required by the property and by brand standards. This requires the operation of all laundry room/housekeeping standard laundry machinery
• Fold and stock linens and all laundry items in appropriate location
• Monitor laundry room supplies and inform supervisory staff of supply needs
• Monitor condition of linen, and inform supervisory staff of deficiencies or ordering needs
• Maintain cleanliness of laundry area, and ensure that safety violations are addressed immediately
• Assist housekeepers with restocking housekeeping carts when necessary
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Provide support and assistance in the housekeeping department and other departments, cleaning rooms when and if needed.
• Clean public areas and back of the house areas as required/requested. This will include, but is not limited to, vacuuming, dusting, and overall cleaning of the following areas :
• Fitness Center
• Pool deck & enclosure
• All public restrooms
• Lobby and all surrounding areas
• Back offices, meeting rooms and storage areas
• Outside of hotel, including entrance ways, sidewalks, trash areas and parking areas
• Empty trash in all public and back of the house areas as needed
• Ensure compliance with accident/loss prevention programs and adhere to all safety procedures
• Adhere to LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Report any maintenance issues which are encountered, and work closely with the engineering staff to ensure completion
• Assist with general maintenance needs as requested. This may include, but is not limited to carpet cleaning, minor painting and touch-up, changing of light bulbs, etc.
• Organize supplies/goods/carts at beginning of shift in order to control inventory and ensure proper supplies are available during your shift.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• When needed, assist other departments and employees with any tasks requested by a supervisor or manager

KNOWLEDGE AND SKILLS

Education

High school education or equivalent experience

Experience

Experience in the hospitality housekeeping field preferred by not necessarily required.

Skills and Abilities

• Ability to physically perform the tasks required of this position (listed above)
• Ability to communicate with supervisors, coworkers and guests
• Ability to follow direction and work independently

Hours Required

• Scheduled days and times may vary based on need and/or direction of supervisor
• Flexibility in scheduling required, including weekends, night and holidays when needed
• Must adhere to the time and attendance policies set forth by the company

ENVIRONMENT

Physical Job Requirements

Lifting/Pushing/Pulling/Carrying

Position requires daily and frequent lifting/pushing/pulling & carrying of various items. This includes, but is not limited:

• Lifting and carrying of linen and basic housekeeping supplies
• Moving of furniture (assistance can be provided for large and heavy items)
• Pushing of carpet cleaning machinery, housekeeping cart and vacuum cleaners

Bending/Kneeling

Position requires daily and frequent bending and kneeling throughout the course of a full shift. This includes, but is not limited to:

• Picking up basic housekeeping supplies
• Cleaning of guest rooms and public areas, including restrooms
• Providing turndown service, and trash removal

Mobility

Continuous movement throughout hotel for entire shift

Continuous Standing/Walking

Continuous standing and walking can be expected throughout shift

Climbing Stairs

Position may necessitate that employee climb stairs__________________

Hearing/Vision/Speech:

• One-on-one communication with guests, supervisors and coworkers critical
• Must be able to receive and clearly understand the standards and expectations of housekeeping duties
• Must be able to visually identify areas needing attention and inspect those areas upon completion of task
• Must be polite and hospitable in all interactions with guests, supervisor and coworkers

Chemicals/Agents:

Use of Cleaning chemicals, aerosol sprays and other chemicals used to perform function

Protective Clothing Type:

• Non-slip shoes are required
• Job may require back brace, gloves and other protective equipment

Equipment Operation:

• Vacuums and other housekeeping equipment
• Commercial washers, dryers, extractors and ironing machinery
• Radios and other communication devices

Job Types: Full-time, Part-time

Salary: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Holidays
• Weekend availability

COVID-19 considerations:

IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, enhanced procedures, which include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces.

Education:

• High school or equivalent (Preferred)

Experience:

• Laundry: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Language:

• Spanish
• English

Work Location:

• One location

Work Remotely:

• No

Work Location: One location

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Indianapolis, IN 46219: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to go through a background check?

Experience:

• Laundry: 1 year (Preferred)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.