Job description

Position Description: Internet Director Reports to: Sales Manager/General Sales Manager Position Summary: The Internet Director is responsible for managing all leads and setting appointments for sales department using lead management system and company templates. Must present a professional appearance. Essential Duties and Responsibilities: • Maintain customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction. • Capture all internet leads. Respond within thirty minutes using approved procedures. • Work internet leads and follow-up.

• Set appointments for sales department. • Answer incoming sales calls as appropriate. • Grammar and spell check required on all outgoing e-mail. • Follow established procedure to ensure continued management of internet leads during prolonged absence. • Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers. • Keep informed of new products, features, accessories, etc. and their benefits to customers. • Properly introduce customer to sales department. • Evaluate and recommend internet lead providers to management. • Follow established procedures for safeguarding customer information. • Follow established procedures for processing online credit applications. • Provide reports to management as directed. • Complete all training as directed by supervisor. Knowledge, Skills and Abilities Required.

Experience: One year in retail sales experience (automotive preferred). Basic knowledge of vehicle financing. Special Skills (i.e., licenses, certifications): Excellent oral and written communication skills. Good judgment. Ability to use personal computer applications including word processing and spreadsheet software. Current valid driver’s license and state sales license

Job Type: Full-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• National City, CA 91950: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Preferred)

Work Location: In person

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