Job description

Position Description

Job Title: Family Services Counselor

Department/Program: Operations/Nassau Service Center

FLSA Status: Non-exempt

Pay Grade: 4

Please submit application and resume to: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=129024&clientkey=419CC6BA879CE4D5CDA769642F4ACE90

FSS Mission Statement

The mission of Family Support Services of North Florida is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Organizational Values: All team members of Family Support Services(FSS) commit to performing the duties of their employment while displaying the following values.

Partnership: At FSS, a belief that we are better together is core to who we are. Partnership is an essential component of a healthy system of care. Our team is committed to a respectful, open-minded, collaborative approach to co-creating solutions with the community. This extends to the children and families we serve as well.

Excellence:FSS challenges ourselves to always strive for better on behalf of those we serve. We foster innovative practices, encourage continuous quality improvement, and engage in strategic planning with our partners to achieve the highest possible outcomes for children, families, and the community.

Accountability: FSS recognizes our leadership role within the system of care and strives to be accountable to the community by being trustworthy partners. FSS is committed to ethical and transparent practices, and to operate with integrity as we pursue positive outcomes.

Compassion:We recognize that we often meet families at their most challenging moment and people are more than the sum of their circumstances. We provide trauma-sensitive care for the children and families in our system to reach their full potential. We embrace a service leadership approach and commit to finding the strengths in everyone we encounter while we foster resiliency.

Equity: Equity goes beyond the fair treatment of all people. For FSS, equity is the commitment to recognize the social justice issues intrinsic to our work with marginalized communities. We strive to amplify the voices of individuals and families impacted by poverty, racism, and discrimination in any form. We obligate ourselves to a belief that none of these factors should be a predictor of child welfare involvement or outcomes.

Job Summary:

The Family Services Counselor (FSC) is responsible for providing case management services for children and families with a focus on Family Centered Practice.

One of the primary goals of the FSC position is to support and engage families in order to achieve safe permanency outcomes for children. The FSC will build relationships with the family's team and coordinate efforts to drive case forward to ensure permanency is timely and cases are not stagnant.

Another critical function of the FSC position is timely and accurate documentation of case related activities.

A FSC must possess the appropriate training and certifications as required by Florida law. Due to the sensitive nature of their position, a FSC must maintain their professionalism and protect the confidentiality of their clients.

Education

Bachelor’s degree in Human Services or related field of study required from an accredited college or university.

Experience

One to two years experience with child welfare preferred.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

• Read and interpret legal and medical documents.
• Communicate effectively.
• Write reports and correspondence.
• Speak effectively before small and large groups.
• Calculate figures, amounts, and percentages.
• Solve problems and deal with a variety of variables with a minimum of direction.
• Interpret a variety of instructions furnished in written or oral form.
• Perform at a high level of autonomy or with minimal supervision.
• Awareness of cultural diversity.

Knowledge of:

• Florida child welfare statutes.
• FSFN.
• Court system and documentation.
• Conflict resolution.
• Community resources.

Licensure, Certification, and/or Registration

Child Protection Certification or attendance at the Child Protection Certification Training (8 weeks). Valid Driver’s License.

Other Requirements:

• Clear a Level II background screening.
• Clear a local background check from the County in which you reside.
• Clear a substance abuse screen.
• Clear a Motor Vehicles Records check and must be insurable under the company’s automobile policy.
• Provide copy of automobile insurance.
• Provide copy of driver’s license.
• Provide proof of, and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.
• Provide a copy of all certifications and degrees prior to your first day of employment.
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).

Job Duties

Essential Duties

• Supervises children in their current placement by meeting with foster parents, relatives, non-relatives, and birth parents.
• Maintains regular monthly contact with each child, parent and/or foster parent or custodian
• Facilitates family visits for children in out-of-home placement. Provides post-placement supervision after children return home
• Conducts child safety assessments to ensure appropriate child safety measures are being taken
• Places and replaces children in various foster care settings
• Completes pre-adoptive services, including training and family assessments
• Prepares and maintains updated, comprehensive case records on each child.
• Identifies problems and possible solutions within the family system.
• Applies critical thinking skills to assess family dynamics in order to drive cases forward and achieve safe permanency options for children.
• Understands and uses information from service providers such as psychosocial reports and psychosocial evaluations to ensure appropriate care for children.
• Validates/reconciles case information by communicating with team members (the family, providers, etc) to ensure adequate information is documented in the case file. Encourages and works to build mutual trust, respect, and cooperation among team members.
• Works with birth parents to strengthen their ability to parent and help provide a nurturing environment for children when they return home.
• Searches for stable safety services/providers that would assist the families by controlling danger threats and meeting the conditions for return. Identifies problems and possible solutions to ensure appropriate child safety measures are being taken and that safety plans are being monitored and updated when appropriate.
• Participates in court proceedings, and prepares and submits required court documentation
• Prepares and submits to the Children’s Legal Services attorney for approval and filing with the court: incl. petitions, motions, court orders, Judicial Review Social Study reports and other required legal forms.
• Prepares and completes other court reports such as home studies with relatives. Consults with attorney representing parents to assure parental rights are protected.
• Consults with other involved professionals regarding their recommendations to the court.
• Explains information on court procedures, agency recommendations and possible results of court hearings to families.
• Accompanies Children’s Legal Services attorney to court hearings and presents evidence to support the agency’s recommendations.
• 0%May provide adoption and independent living services, in addition to carrying a case load and completing other duties as assigned.
• Completes adoption subsidy packets and related documents to ensure timely adoption of available children
• Connects youth and young adults with services to be successful in the community before and after they age out of the Department’s care.

Other Duties

Perform other duties.

As needed.

FSSNF provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, gender, religion, age, national origin, disability, military status, marital status, or the other protected categories as defined by the EEOC and takes affirmative action in the implementation of this policy. If an accommodation is needed in order to participate in the application process, please contact the appropriate servicing human resources office.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Yulee, FL 32097: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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