Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 47 distinct markets across 16 states, CHS is committed to helping people get well and live healthier. CHS operates 79 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

Summary:

The Vice President, Technology Solutions will be responsible for building a dynamic start up team for a new Shared Business Operations (SBO). This role will be responsible for overseeing a multidisciplinary but interrelated team encompassing master data management, reporting and analytics, and Oracle ERP maintenance and support. This leader will work closely with functional leadership across Finance, Human Resources, and Supply Chain to establish the governance and processes needed to meet all data, reporting, and functional / technical requirements. The Vice President, Technololgy Solutions will play a critical part in driving standardization across core data, reporting, and system-related needs, with a goal of ensuring smooth and seamless day-to-day operations within each of the functional areas within the shared services organization, as well as the broader CHS IT organization. Interested candidates should be located in the Franklin, TN area or be able to relocate.

Essential Duties and Responsibilities:

• Provide visionary leadership and management as part of the shared services organization Leadership team to ensure overall performance and achievement of CHS’ vision, strategy, and plan, ensuring support services are delivered with quality and relevance to the business.

• Oversee the operations of a multidisciplinary team focused on ensuring data and technical requirements are met to facilitate smooth day-to-day operations. Set the policies and procedures required to establish governance across each x-functional capability and manage day-to-day operations. Collaborate with business and functional leaders to develop and enhance a centralized reporting & analytics capability.

• Anticipate key trends, opportunities, and vulnerabilities, and position support to ensure that contact center infrastructure and systems are stable and support the demands of current programs and future growth.

• Contribute to overall strategy, leadership, values, culture, and decision-making through active membership within the Shared Services Governance Committee.

• Support the Executive Steering Committee, Shared Services Governance Committee, and other fellow Executives or Senior Leaders with insightful input in key organizational decisions.

• Foster a service mindset and ensure cooperation and engagement with other strategic divisions across the organization to ensure a unified strategy across all aspects of operations.

• Employ an effective, diplomatic and influential communication style that works across the organization to gain support and implement positive and successful expansion and change initiatives.

Qualifications:

• Bachelor’s degree in Business Administration or related discipline required.
• Master’s degree in Business Administration preferred

Required Experience:

• Minimum ten (10) years of progressive experience in a leadership role with a technical focus, managing technical releases, upgrades and enhancements, to include leading a help desk support model.
• Experience utilizing process improvement methodologies (including Lean and/or Six Signa), automation implementation and transforming customer experience.

Preferred Experience:

• Experience with post-merger integration projects, strategic program management and/or change management is preferred.
• Healthcare experience
• Oracle experience.

Physical Demands:

In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:

• The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
• The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
• The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.