Job description

SEEKING TALENTED SERVICE ADVISOR

Growing and Progressive Dealership and Dealer Group

We are a growing New Car Volvo Dealership in Naples Florida with a brand-new facility. Our facility has the latest and greatest design, technology, tools and location with some wonderful amenities for both clients and staff, such as:

• HIGH TRAFFIC AREA
• ENCLOSED SERVICE DRIVE
• AIR CONDITIONED SHOP
• EASY ACCESS FOR SHIPPING / RECEIVING
• LOANER FLEET
• STATE OF THE ART LOUNGE
• UP TO DATE TECHNOLOGY
• ARRAY OF NEW VOLVO MODELS
• GROWING PRE OWNED DEPARTMENT
• LOCATED IN SW FLORIDA (ONE OF THE BEST PLACES ON THE PLANET!!)

As we grow our dealership we realize a need for the right and talented service advisor / consultant.

The ideal candidate will have 2 to 5 years recent Automotive Service experience with Premium or Luxury vehicles. Reynolds and Reynolds or CDK experience is a HUGE PLUS.

We will also consider a qualified candidate with 2 to 5 years of past experience who is able to step up to the task of providing a Truly Exceptional level of customer satisfaction that is second to none. You must possess honesty and integrity, as well as the talent to accurately present & sell needed service, maintenance & repairs to our guests.

IF YOU HAVE VOLVO EXPERIENCE - WE DEFINITELY WANT TO TALK TO YOU!!

Service Advisor Duties and Responsibilities:

• Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Test-drive the vehicle or refer to the test technician as necessary.
• Maintain Customer Satisfaction Index rating comparable to that of the manufacturer, zone or branch average.
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
• Maintains a dealership-prescribed standards.
• Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
• Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Experienced and Qualified Applicants Only Please....

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Professional development assistance
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• Day shift

Ability to commute/relocate:

• Naples, FL 34109: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Service writer | advisor: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.