Job description

WHAT WE OFFER

• FULL UNION BENEFITS - PAID HEALTH CARE, DENTAL, VISION, HOLIDAY PAY, VACATION PAY, SICK PAY, 401k, PENSION
• Team Member Discounts
• Vacation – paid time off*
• Career Advancement Opportunities

Servers are responsible for providing exceptional service and hospitality to every Guest in the restaurant and hotel. Servers are service oriented, team players with a passion for providing our Guest with the Gold Standard in Gracious Hospitality, ensuring absolute Guest satisfaction. Servers will provide positive Guest interactions while serving Guests in a friendly and efficient manner. Servers will have thorough knowledge in all aspects of our menu, handcrafted beverages, wine list, specialty drinks and prices, so that they can make recommendations that enhances the Guest experience, allowing them to fully enjoy our diverse menu and vast offerings.

Duties include but not limited to:

• Perform station opening/closing duties on each shift.
• Greet guest within 2 minutes and follow all Service Execution Steps.
• Describe and recommend beer, wine and beverage selections, making suggestions that give guests options based on thorough knowledge of our menu offerings.
• Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Maintain table cleanliness throughout the meal.
• Speak to guests to ensure satisfaction with food, drinks and service.
• Present bills, accept payments, operate POS system, uphold strict cash handling procedures and accountability for all transactions.
• Respond to guest complaints.
• Check identification of guests in order to verify age requirements for purchase of alcohol.
• Ensure 100% compliance with all Company policies and laws, including health and safety standards.
• Perform other duties as assigned by Management staff.

Requirements

• Must be 18 years of age or older, 21 years of age or older where required by law
• Ability to work in a fast-paced, team oriented environment
• Excellent organization and problem-solving skills
• Good verbal and written communication skills
• Knowledge of principles for dealing directly with the public
• Ability to handle cash, give change and balance cash drawer at the end of shift
• Physical demands of the job include but are not limited to:
• Standing and walking during entire 8-hour shift
• Reaches, bends, stoops, lifts, shakes, stirs, pours and carries supplies
• Must be able to lift up to 60 pounds in weight on a semi regular basis

Job Type: Full-time

Pay: $21.50 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Physical setting:

• Casual dining restaurant

Schedule:

• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• San Jose, CA 95113: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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