Job description
Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case.
We are hiring a Sr. Systems Administrator (Training Center/Lab Support) to work in Fort Washington, MD. Position location is subject to change based on central MD client's needs.
Required: TS/SCI with a Polygraph
As a Training Center / Lab Support System Administrator on our team you will provide support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks, as well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.
Individual Capabilities/Experience Required:
- Bachelor's degree or advanced degree in computer science, information systems, engineering, or other related discipline plus at least 10 years of systems admin experience. A high school diploma or GED plus 14 years of systems admin experience would also be acceptable.
- Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
- Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution, and providing support for implementation, troubleshooting and maintenance of IT systems.
- Experience managing the daily activities of configuration and operation of IT systems, to include user accounts and workstations.
- Experience installing and maintaining computers, to include tablets, laptops, or desktops
- Experience providing assistance to users in accessing IT systems.
- Experience providing support for the dispatch system and remaining involved in the resolution process.
- Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing/loading operating systems software, and troubleshooting.
- Position requires TS/SCI clearance with polygraph
Individual Capabilities/Experience Desired:
- Experience with: Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business; New software and systems as the networks evolve.
Themis Insight has all the PERKS!
You are our most valuable resource — your ambition, your knowledge, your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. Themis Insight has you covered with flexible ways to balance work and home life, full health benefit premium coverage, and generous contributions toward your retirement.
- Competitive health, dental, and vision plans with 100% paid premiums.
- 401k: We contribute 6% even if you don't!
- Time Off: 11 standard holidays, and 20 days of PTO
- Career Development: Get career counseling and individualized career development plans, including education and training.
- Employee referral bonuses for successful hires
Themis Insight is an Equal Opportunity/Affirmative Action employer.
Themis Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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