Job description
As a Senior Sales Engineer, you have a strong technical understanding of our products and our customers’ businesses gleaned from deep market knowledge. Utilizing these skills, you convey how our product features help customers solve their market problems.
You are detailed oriented individual, keen on solving complex problems, and combine technical knowledge with exceptional presentation skills to provide both internal and external advice. You support our customers through the sales cycle, assisting with pre-sales activities and presentations.
Being part of the Product and Solutioning Team, you understand our prospects’ needs,
identifying Business scope, technical risks and design a solution to be included as part of the deal proposal along with the pricing. You work with Product Owner to communicate prospect and customer on the market needs so Product Owner can document and prioritize product backlog, and as well provide feedback to marketing and sales.
Key Responsibilities
- Develop strong relationships with customers, sales.
- Act as a trusted advisor to facilitate solution during the pre-sale’s activities
- Assist with RFP/RFI responses and vendor assessments for new and existing clients.
- Perform client and prospect demonstrations (both virtual and in-person).
- Share sales and product insights and feedback with Product owner to facilitates new capabilities
- Proactively guide customers through their product options and prescribe solutions based on their needs.
- Identify any custom business and/or technical requirements and coordinate as necessary internal experts to provide solution
- Co-ordinate internally to get appropriate pricing associated with the proposed solution package
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