Position Overview

Provide an outstanding customer service experience by greeting, assisting with locating merchandise or services, helping with buying decisions, and thanking all customers. Assure all customer needs are met by asking open ended questions in regards to their activity, project, event, or need. Merchandise the sales floor to maintain a clean, organized, and inviting shopping experience.

Live the Smith and Edwards Lifestyle, individuals with extensive knowledge and/or experience in regards to the great outdoors, camping, emergency prep, etc. will be given preference.

Build positive relationships with our customers and community. Ask questions, learn our customer’s names, and be sure all their needs are met. Give each and every customer a personal shopping experience.

Support the store management team by meeting sales goals, processing merchandise returns, performing inventory cycle counts, and demonstrating trustworthiness and reliability.

Hours of Operation

Store hours are Monday - Saturday 9 am to 8 pm. Closed Sundays.

Major Responsibilities
The major responsibilities for this position include:

• Ensure each customer receives outstanding customer service.
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandise in store
• Answer customers’ questions and provide information on procedures and policies

Compensation and Benefits

• Pay starting @ $11/hour
• Closed Sunday
• Product discount at our Ogden and West Jordan locations

Minimum Requirements
The minimum requirements for this position include:

• Education/Training: High School degree, some college preferred
• Reliable and punctual
• Willingness to learn and take direction
• Self-motivated to complete daily tasks and prioritize
• Friendly disposition and willingness to approach customers
• Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
• Previous experience in a retail environment
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business

Preference will be given to individuals with:

• Prior work experience in retail or a department store
• Knowledge of or expertise in the type of products we offer to our customers

Physical Requirements
The minimum physical requirements for this position include:

• Must be able to lift 40 pounds frequently to load and unload customer orders and moving inventory and freight.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Job responsibilities may change based on the needs of the business.

Smith and Edwards Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.