Job description

Job Overview

Assist contractors, interior designers, and homeowners with cabinet, door and bathroom hardware selections. Provide pricing, offer suggestions and relay knowledge about products.

Essential Job Functions

• Ensure great service by interacting with new and existing customers to determine products and services required within the residential hardware department
• Provide pricing for customers
• Relay product knowledge to customers, describe features and highlight benefits to give “good, better, best” options
• Remain well-versed in product knowledge to show how our products stack up to the competition
• Assist customers with special orders of hardware
• Create quotes, orders and purchase orders
• Gain knowledge of other departments to promote all services offered at TCH such as: commercial, integrated access, wood doors, and hollow metal
• Follow up on open job quotes to finalize sales orders
• Process returns from customers; coordinate with warehouse staff and vendors as needed
• Other duties as assigned

Skills Requirements

• Excellent customer service skills
• Be willing to learn new products and services
• General computer knowledge in Windows and Google based environments
• Basic knowledge of MBC
• Retail sales experience in residential hardware
• Self-motivated, organized individual that can manage time effectively and with minimal supervision
• Ability to communicate clearly and effectively with all levels of organization and customers
• Must have a valid driver's license
• Favorable results from a criminal background check including Motor Vehicle Report

Working Conditions

Office environment involving extended periods of sitting and computer work. Other requirements may include lifting display boards (10 pounds) occasionally, driving to customer job sites as needed.

Benefits

We offer a full benefit package including 401(k) with match, continued training and development.

TCH is an Equal Employment Opportunity Employer.

Visit us at www.tchco.com

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New Hope, MN 55428: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Sales: 1 year (Preferred)
• Interior design: 1 year (Preferred)

Work Location: In person

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