• Participate in projects that enhance loan servicing reporting and automations processes through the use of tools and information.
• Partner across the risk, recovery operations, and data operations to fully leverage the capabilities of in-house applications, integrating the efforts of analytics, creative services, and delivery channels to maximize the value of loss mitigation.
• Understand the data flows across various systems as well as default and recovery operations processes within the business systems. Provide ongoing trouble shooting of issues, partner with IT resources to address issues, and raise data quality issues as necessary.
• Provide best practices and ongoing support to sales and credit groups on how to leverage tools and systems
• Develops and maintains relationships with key contacts across business stakeholder departments and technology partners.
• Demonstrates attention and success in advancing own functional & industry skills.

• Required: HS Diploma or equivalent
  Required: BA/BS Degree or equivalent work experience
• Required: Experience with business analytics, report creation, data validation, key performance indicators,
  metrics and data warehousing.
  
  • Reporting Analyst I is required to have 1 – 2 years’ experience
  • Reporting Analyst II is required to have 3 – 5 years’ experience
  • Reporting Analyst III is required to have 5+ years’ experience
• Exceptional logic, quantitative report and analytical skills with the ability to navigate multiple
  systems to solve problems and drive results.
• Must be detail-oriented and able to work in a high paced, demanding work environment, while
  managing several requests and responsibilities concurrently.
• Highly self-motivated – requires a high degree of discretion and independent judgment.
• Effective listener, able to understand requirements and get clarifications needed to properly
  execute requests.
• Highly proficient with Microsoft Office Products – extensive knowledge of pivot tables and
  graphical displays of data
• Microsoft Excel, SQL, ASPECT dialer reporting and web-based vendor products

If you’re interested in partnering with a certified Great Place to Work company that encourages you to be your best, visit www.FlagshipCredit.com/Careers for a complete list of career opportunities and information on our company.

Flagship is an Equal Employment Opportunity Employer: We believe that diversity, equity, and inclusion among our associates is critical to successfully achieving our vision and mission, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool based on merit, qualifications, and business need.