Referral Tech - Heart Center - FT - Day - #9577

Full Time
Topeka, KS
Posted
Job description
Schedule:
Full time - 36 hours/week or greater
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Weekly Work Schedule:
M-F; 8-5
Job Information
Exemption Status: Non-Exempt

A Brief Overview
The Referral Tech is responsible for completing referrals as ordered, and for scheduling tests, procedures and appointments.

Education Qualifications
  • High School Diploma Required

Experience Qualifications
  • 1 year Registrar/referral experience. Preferred
  • Experience using medical terminology. Preferred

Skills and Abilities
  • Knowledge of computer to access requested information as needed for referrals, appointments, and prior authorization.
  • Basic knowledge of health insurance requirements for prior authorization and form completion.
  • Knowledge of National Patient Safety Goals and uses as applicable; i.e., use two identifiers when working with patients.
  • Knowledge of organizational policies and procedures.

Licenses and Certifications
  • Basic Life Support - BLS Preferred

What you will do
  • Schedule consults with other providers and specialists as ordered.
  • Schedule appointments and procedures in an efficient and timely manner, while considering patient preferences for time and day.
  • Develop and maintain a working knowledge of electronic medical record and current guidelines to schedule appointments and procedures including, but not limited to: consultations with other healthcare providers, MRI, CT, stress testing, Holter monitor, Orthopedics, ultrasound, PFT, PET/CT, swallow studies, bone scans, glucose testing, x-ray, and other diagnostic studies and/or procedures.
  • Respond to nursing staff for scheduling and insurance issues and keeps office informed of any problems or delays with scheduling appointments or approval of Prior Authorization / Benefit Investigations.
  • Is aware of and provides for quality and patient safety at all times.
  • Uses critical thinking skills to identify and resolve problems.
  • Knowledge of National Patient Safety Goals and uses as applicable; i.e., use two identifiers when working with patients.

Required for All Jobs
  • Performs other duties as assigned
  • Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health

Patient Facing Options
  • Position is Not Patient Facing

Remote Work Guidelines
  • Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
  • Stable access to electricity and a minimum of 25mb upload and internet speed.
  • Dedicate full attention to the job duties and communication with others during working hours.
  • Adhere to break and attendance schedules agreed upon with supervisor.
  • Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability
  • As Needed

Scope
  • No Supervisory Responsibility

  • No Budget Responsibility

Physical Demands
  • Balancing: Occasionally 1-3 Hours
  • Carrying: Occasionally 1-3 Hours
  • Climbing (Ladders): Rarely less than 1 hour
  • Climbing (Stairs): Rarely less than 1 hour
  • Crawling: Rarely less than 1 hour
  • Crouching: Rarely less than 1 hour
  • Driving (Automatic): Rarely less than 1 hour
  • Driving (Standard): Rarely less than 1 hour
  • Eye/Hand/Foot Coordination: Frequently 3-5 Hours
  • Feeling: Occasionally 1-3 Hours
  • Grasping (Fine Motor): Frequently 3-5 Hours
  • Grasping (Gross Hand): Frequently 3-5 Hours
  • Handling: Occasionally 1-3 Hours
  • Hearing: Frequently 3-5 Hours
  • Kneeling: Rarely less than 1 hour
  • Lifting: Occasionally 1-3 Hours up to 10 lbs
  • Operate Foot Controls: Rarely less than 1 hour
  • Pulling: Occasionally 1-3 Hours up to 10 lbs
  • Pushing: Occasionally 1-3 Hours up to 10 lbs
  • Reaching (Forward): Occasionally 1-3 Hours up to 10 lbs
  • Reaching (Overhead): Occasionally 1-3 Hours up to 10 lbs
  • Repetitive Motions: Frequently 3-5 Hours
  • Sitting: Frequently 3-5 Hours
  • Standing: Occasionally 1-3 Hours
  • Stooping: Rarely less than 1 hour
  • Talking: Occasionally 1-3 Hours
  • Walking: Occasionally 1-3 Hours

Working Conditions
  • Burn: Rarely less than 1 hour
  • Chemical: Rarely less than 1 hour
  • Combative Patients: Rarely less than 1 hour
  • Dusts: Rarely less than 1 hour
  • Electrical: Rarely less than 1 hour
  • Explosive: Rarely less than 1 hour
  • Extreme Temperatures: Rarely less than 1 hour
  • Infectious Diseases: Rarely less than 1 hour
  • Mechanical: Rarely less than 1 hour
  • Needle Stick: Rarely less than 1 hour
  • Noise/Sounds: Rarely less than 1 hour
  • Other Atmospheric Conditions: Rarely less than 1 hour
  • Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
  • Radiant Energy: Rarely less than 1 hour
  • Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
  • Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
  • Hazards (other): Rarely less than 1 hour
  • Vibration: Rarely less than 1 hour
  • Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

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