Job description
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Receptionist
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
OpenText is seeking a Receptionist to join our Team and support our office in Gulf Breeze. As a key member of the team, your focus will be to ensure the office operates effectively and efficiently, service levels are phenomenal, and our guests are received with energy and professionalism.
As a first point of contact, this person will be an ambassador of our brand and take pride in providing the optimal customer experience. This requires organization, creativity, active listening, and enthusiasm. The right candidate will help us find new ways to wow both visitors and our internal staff with service.
You Are Good At:
• Assume Receptionist duties by greeting visitors, answering the phone and routing calls
- Communicate any appropriate details and information to employees, guests, and senior management, using discretion when necessary
- Shipping and receiving of regular mail and courier packages
- Distribute incoming mail and prepare outgoing shipments and interoffice mail
- Perform an extensive array of administrative tasks: manage meeting room calendars, prepare purchase order requisitions, and handle special projects
- Maintain the professional appearance and general organization of the office, including conference rooms, supply rooms and copy rooms
- Maintain databases such as operating manuals, floor plan software, visitor access cards, visitor management system, new hires system, Facility ticketing system, Shuttle bus lists
- Create tracking sheets as required
- Oversee new hire seating assignments and internal staff moves and coordinate with the IT team
- Prepare for meeting setups as needed including assistance with food service ordering
- Maintain inventory supplies, ordering, and restocking of stationery and kitchen supplies
- Participate in the Health & Safety committee, monthly inspections
- Assist with additional projects as needed; always creating a high touch, “best in class” candidate experience
What It Takes:
- 1-4 years administrative support and front desk experience
- Highly proficient in MS Office Suite (Word, Excel, Outlook)
- Possesses excellent verbal/written communication and interpersonal skills
- Ability to interface and communicate with all levels of the organization, Strong customer service focus
- Provide a positive experience to our customers, clients, and employees alike
- Demonstrated ability to work collaboratively as part of a team
- Excellent organizational skills and attention to detail
- Ability to be discreet and handle confidential, sensitive information
- Flexibility to work overtime, as needed
- College / University degree / certificate or equivalent work experience
- Must demonstrate a desire to embrace learning and take initiative
While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com.
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