The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. Its mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services/ Enterprise Solutions Engineering is recruiting for a Computer Specialist (SW) III, to function as a Project Specialist, who will:

• Oversee development, configuration, and security of systems/programs/applications, as well as upgrades and enhancements to existing case management, rehousing and business intelligence systems, using HRA technology group’s standard Oracle PL/SQL and associated Development tools using TOAD and/or SQL Developer. Plan, manage and promote system/program/application efficiency and security by integrating performance metrics and encryption. Manage system/program/application responsiveness and cross-platform optimization for mobile. Utilize best practices and employ Agile development processes/procedures and implementation plans to drive standards, and support value delivery across the development lifecycle.

• Ensure integrity, quality, and timeliness of technical deliverables related to development, through regular monitoring, testing and management of code, and functionalities.

• Stay abreast of industry trends in design and developments of Oracle Database Objects Development techniques to ensure that those new advancements in the field of system and enterprise architecture can be applied to various areas within HRA technology.

• Collaborate with the appropriate groups and divisions to assess, recommend, and build new technology Coordinate efforts on technical design considering capacity, performance, and high availability for systems/programs/applications. Provide support for and participate in the maintenance of HRA systems, applications, programs.

• Write clear technical design deliverables to document technical and non-technical functionalities and features of systems/programs/applications.

• Lead teams responsible for a variety of technical design, development, testing and on-time delivery of mission and business critical web applications in a 24/7 environment.

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

• Practical experience in PowerBuilder Client Server programming, Oracle Database Development using advance PL/SQL techniques and how to leverage them to deliver on mission critical systems in an agile setting.

• Utilize best practices and employ Waterfall and Agile development processes/procedures.

• Extensive experience developing large and complex PowerBuilder applications without using PFC. Strong experience using PowerBuilder native source control and preparing applications for deployment. Good understanding of newly added PowerBuilder features.

• Develop and maintain PL/SQL Packages, Stored Procedures, Functions, Triggers, SQL statements in Oracle 12c or higher. Performance Tuning including tuning/optimizing SQL, PL/SQL code. Should have experience working in TOAD, ServiceNow, Jira.

• Ability to manage a variety of technical task specific to application design, development, testing and roll-out.

• Experience managing complex large-scale systems and incorporating commercial and custom-built applications in an lT setting.

• Demonstrated knowledge of leading transformational IT initiatives in complex and dynamic environments, such as those integrating multiple lines of a business organization s services into one system or developing Application Programming Interface (APls) and opensource platforms.

• Ability to manage technical tasks using an Agile and/or Lean operation mindset. Working knowledge of problem solving with customers using design thinking innovation.

• Demonstrated experience with database platforms, mobile and web platforms, multi-tier application frameworks, microservices, and cloud native applications.

• Demonstrated experience working with all levels of leadership, technical and non-technical staff. Strong written and verbal communication skills, as well as excellent analytic, organization, presentation, and facilitation skills.

• Ability to manage multiple tasks under tight deadlines.

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST SW CIVIL SERVICE TITLE, OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

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This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Monday-Friday 9 AM-5 PM (FLEX)

New York City Residency is not required for this position