Job description
Description
IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2022, IFC committed a record $32.8 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.
IFC’s Africa Infrastructure team is seeking to recruit a highly motivated and proactive Program Assistant to provide effective and efficient administrative support to the departmental team and operational staff. The Program Assistant will contribute to the effective operation and administrative coordination of the team, including supporting field-based staff with critical operational and administrative tasks, and should be ready to step up to undertake new responsibilities and challenges with enthusiasm.
Key roles and responsibilities include but are not limited to the following:
- Provide a full range of administrative and operational support to the Africa Infrastructure team, including work associated with business development, client management, project processing, conferences, events, and travel etc.
- Schedule meetings, arrange for briefing materials, and provide support in coordinating meetings, and a variety of events as necessary.
- Establish and maintain an effective network of contacts, both inside and outside of the department to ensure effective cooperation in support of unit deliverables.
- Provide quality control of internal and external documents; review documents for accuracy and adherence with IFC and World Bank guidelines and procedures; assist staff in the drafting, editing, formatting, and production of documents and correspondence.
- Provide consistent and timely monitoring and of project pipeline and workflow, including documentation, Board, and the scheduling of associated meetings.
- Create requests for STCs and POs in Admin Portal, eConsultant and other systems as needed. Handle PCard and Event Card payments, and monthly reconciliation of expenses.
- Correspond with vendors to solicit price quotes for supplies and make hotel reservations in accordance with World Bank Group policy.
- Handle bookings for business travel, request visas for staff; manage logistics requests for visiting staff and client meetings.
- Collaborate with other team members and contribute productively to the team’s work and output.
- Back-up other ACS in the office and in the industry or regional department when needed.
- Undertake ad hoc duties that may be assigned by the Supervisor, or the designated Project Team Lead.
Selection Criteria
- Minimum of Bachelors’ degree and/ college diploma with a minimum of 5 years relevant work experience in similar role, preferably in a large international organization or multinational corporation.
- Excellent organizational, administrative, and effective time management skills.
- Demonstrated ability to organize, prioritize, schedule, plan and coordinate work and other activities internally and externally.
- Strong attention to detail and to maintaining high quality standards.
- Ability to produce high quality work under pressure.
- Proven ability to create and work in a team-oriented, multi-cultural environment, to perform effectively in a constantly changing environment with competing activities and demands, and to effectively serve as a team member in various groups.
- Demonstrated ability to organize and implement projects and tasks, set priorities, coordinate, and monitor assignments to maximize efficiency and quality.
- Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations which require good judgment, tact, and diplomacy.
- Effective analytical, research and problem-solving skills and ability to work independently and make judgments and decisions with minimal supervision.
- Strong communication skills in English (verbal and written), including ability to draft, proofread and edit correspondences and ensure quality of written outputs; French and/or Portuguese language skills are a plus.
- Demonstrated ability to respond and deal effectively with diverse situations which require good judgment, tact, diplomacy, and confidentiality.
- Good computer skills; proficiency with various software technologies such as MS Office, Outlook, Teams, OneDrive, and other standard office productivity software. Ability to learn quickly new software applications.
- High degree of motivation, initiative, flexibility, and reliability.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
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