Production Support, Business Systems Analyst, IT Insurance (Remote or New Jersey)
Full Time
Morristown, NJ 07960
Posted
Job description
Crum & Forster Company Overview:
What YOU will bring to C&F:
#LI-REMOTE
What C&F will bring to you:
At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. Approaching $4 billion in written premium as of 2021, C&F enjoys a financial strength rating of "A" (Excellent) by A.M. Best. C&F is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people - 3000+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards. C&F is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021. For more information about Crum & Forster, please visit our website: http://www.cfins.com.
Job Description:
The C&F IT Organization leverages Agile software development principles to achieve success in its support of the business. IT resources are assigned to teams that have specific missions. Each team consists of a cross-functional set of team members from the various disciplines that are needed to complete the mission. The basic roles include Scrum Master, Business Analyst, Developer, and Tester.
Business Systems Analyst
What YOU will do:
- The Business Analyst works very closely with all stakeholders including business customers, vendors, and internal resources in order to facilitate team communication and achieve the team’s mission.
- Gather detailed requirements for Surety systems
- Documents business processes and helps identify improvements
- Describes the business need in the form of User Stories and Acceptance Criteria
- Follows Agile and/or Kanban practices
- Participate in daily scrum, sprint planning, sprint demo and retrospective meetings
- Organizes and documents supporting detailed technical requirements
- Ensures that the other team members have a clear understanding of the business need and requirements
- Provides thorough analysis of issues and determines solutions
- Reviews developer design approach and ensures business needs are met
- Participates in testing of system deliverables
- Troubleshoots and resolves system data issues (daily production support)
- Manages monthly premium close data files and activities
- Generates reports for business needs
- Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls
What YOU will bring to C&F:
- Bachelor’s Degree and/or 5+ years of equivalent experience related to Commercial P&C Insurance or the Financial Industry within an IT organization
- Demonstrate leadership qualities and past project success
- Self-starter who works closely with Operations and IT teams
- Ability to work alongside other Business Analysts and teams on larger system implementations and integration efforts
- Strong communication skills
- A passion for technology
- An enthusiastic and positive attitude
- An entrepreneurial spirit
- Ability to take ownership and see tasks through to completion
- Solid understanding of systems integrations
- Experience with financial and statistical reporting applications is a plus
What would differentiate YOU even more:
- Experience with policy administration and transactional processing systems
- Solid working knowledge of SQL
#LI-MS
#LI-REMOTE
What C&F will bring to you:
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.
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