Job description

As a Production Specialist, you’re the backbone of our operations. You help to control the flow, the production schedule, the successes and the failures of the lab. You’ll report directly to the founders and work closely with the Service team, helping to answer questions around print capabilities, material suggestions, timelines, and schedule.

It’s your responsibility to make sure that customer projects go out the door in a timely manner and in excellent quality. You’re the fulfillment end of the customer experience and you make sure that we deliver on our promises as a brand and as a company. Customers print with us in order to launch great products. You take that seriously and ensure that we have done everything we can to enable the success of our customers.

You’re the type of person who loves organization, logistics, and processes. A well designed and executed process is a tell of a great company and a great team. You’re a team player that knows they play a part in a bigger picture, a bigger mission & vision. You enjoy working with your coworkers and team mates and working together to solve problems. Although the process remains the same, you take a look and ensure that the micro-steps we take aligns with our customers’ needs in their 3D printed part. You’ve got an attention to detail like no other, know how to follow a process, and never let things get out of control.

We’re looking for someone who is excited by the challenges of working in a startup, doing what is needed to produce successfully for our customers, represent the Makelab brand, and provide a great execution on delivery for our customers.

Responsibilities:

• Ensure the print success & excellent quality of every part
• Ensure the timely dispatch of all parts
• Operate 3D printers for production use cases
• Analyze, prepare, and manage customer parts for 3D printing
• Coordinate & manage production queues and ensure that there are no lost parts
• Maintaining inventory records & ordering schedule of supplies & consumables
• Remove supports from 3D prints
• Quality inspect prints before they are dispatched
• Repair 3D printers as needed

Required Qualifications

• Team player with a "no task is too small" attitude
• Extremely organized with an attention to detail and the ability to manage multiple workflows
• Must be comfortable in a lab/production environment
• Extremely organized & process driven
• Good verbal communication and collaboration skills
• Excellent communication and people skills, with ability to work across departments brining clarity to ambiguous situations, big team player
• Strong management & organizational skills
• Strong ability to adapt in a startup environment that is constantly evolving
• Strong and natural social/networking skills
• Strong problem-solving and negotiation skills
• Must be good with detail finishing & handwork
• Previous machine operator experience

Bonus Qualifications

• Process-driven work experience
• Prior 3D printing experience
• Industrial engineering education/courses

ABOUT MAKELAB

Makelab is the modern day Kinko's of 3D printing & additive manufacturing.

At our core, we print parts for brands that are making physical products. This can include consumer goods, jewelry, pet products, drones, robotics, automotive industries, and more. We can do a lot, but our sweet spot is consumer products.

We believe that the future of manufacturing and prototyping is local. Makelab is an impact-driven company offering a more convenient and localized approach to the 3D printing as a service model, enabling the growth of other startups and local communities. Our unique approach to building a localized hub-and-spoke model isn’t easy. It requires passionate and motivated problem-solvers across all positions to work together to deliver on the promise of 3D printing. We’re looking for individuals to join our team that share that big vision with us, that aren’t afraid to challenge the status quo as it stands today.

If this excites you, please apply. We look forward to hearing from you.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Brooklyn, NY 11201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Mechanical knowledge: 3 years (Required)
• Machine operator: 2 years (Required)
• Order fulfillment: 1 year (Required)
• Manufacturing: 1 year (Required)
• Production planning: 1 year (Required)
• 3D Printing: 2 years (Required)

Work Location: In person

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