Job description

This is in-office position, not remote, you must be able to commute to our DTLA office.

Status: Full-Time / Part-Time is also available for the right fit

Starts: As soon as offered

WHO WE ARE: We are a female-founded, family-owned company with a small but growing team. Following our debut at ULTA Beauty, the brand has expanded into Nordstrom, Macys and Bloomingdales in the U.S. and into prestige/mass doors worldwide.

Brands include - skingymco.com (Skin Gym) , PaintLab (paintlabbeauty.com)

Operations & EDI Coordinator / Customer Service Representative

• Need accomplished professional with at least 3 years of experience as an order processing representative.
• Must serve as a liaison between internal and external trading partners and responsible for monitoring outgoing and incoming data within required timeframe.
• Must have excellent interpersonal communication skills with great analytical and problem solving ability.

Qualifications needed are as below:-

• Knowledge of Order Processing
• Experienced in EDI Order Processing
• Knowledge of Retailer and Vendor Compliance requirements
• Managing Warehouse Daily Operations

Job Involves

• Monitoring and entering inbound Production Purchase Orders
• Review and Manage all Sales Orders accordingly
• Liaise with warehouses and factories on a daily basis to maintain accurate shipping requirements
• Enter receiving against purchase orders and updated inventory
• Issued Return Authorizations
• Requested credit for factored accounts
• Manage all shipping and financial reports
• Manage all ecom orders and customer service enquiries
• Individuals with excellent organizational and communication skills, an outstanding work ethic, and the ability to work well in both team-oriented and self-directed environments should apply .
• Administer all receiving and sending of EDI documents (850s, 860s, 810s etc)
• Processed and managed retailer accounts – purchase orders
• Collaborated with trading partners to maintain effective Non EDI and EDI relations
• Provided support to internal departments and vendors
• Collaborated with factories to expedite production
• Maintain and track all order shipments and payment collection

Must have following Skills

• Demonstrate organized and annalytical thinking and managerial capabilities
• Ability to set and meet deadlines
• Eloquent telephone client service
• Versatility, adaptability and willingness to tackle new projects and ideas
• Proficient in A2000, Log On, Sage Pro, Quick Books, Microsoft Suite (Word, power point , excel )
• Must have excellent interpersonal skills and customer relationship skills

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Los Angeles, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have at least 2 years of experience in SPS?

Work Location: In person

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