Why Westerra?

This leader will help develop and mentor a small team of Mortgage Sales Professionals. This role is twofold; Personal Production and the ability to develop and grow your own team. Requires strong leadership acumen and experience within the Mortgage Lending Industry. Sets day-to-day operational objectives for team.

• At Westerra, all people leaders are expected to support, reward, recognize, and lead high-performing teams to drive Westerra Experience outcomes. They do this through:

• Responsible for supporting a team of 4-6 mortgage loan officers in developing individual plans which support the overall organization strategy and align with desired volume levels.
• Help build referral partners for their team and attend events to network and build new relationships.
• Supports their team by being a subject matter expert and resource for loan programs, processes, and digital capabilities.
• Conduct one on one weekly meetings to provide necessary guidance and support to achieve volume, profit, and quality objectives with respect to budgeted goals. Helps review progress quarterly as well.

• Managing and oversight of pipeline for self and team to ensure locks are being managed appropriately and regulatory requirements are met for disclosures and decisioning.
• Manage adoption acceptance of team for new software, new or changed products, new or changed processes to reinforce and support engagement
• Work in conjunction with your branch partners to provide superior service to our members assisting them with their mortgage needs.
• Develop and build referral relationships with external sources such as realtors, builders and others to proactively promote Westenra’s portfolio and secondary market mortgage products.
• Conduct a thorough and detailed interview with members and potential new members to identify their financial needs. Evaluate and structure first and closed end second mortgage applications.
• Initiate and guide members timely through a detailed and comprehensive loan application process in Blue Sage, the Credit Union’s Loan Operating System (LOS) according to established department policies, processes and procedures.
• Analyze credit, run initial automated underwriting engine (DU) follow findings and/or company standards.
• Obtain and review all documentation for completeness, accuracy and adherence to the Credit Union’s quality standards for due diligence and data integrity.
• Ensure all appropriate disclosures and required documents are issued within the required timeframes to meet compliance standards including but not limited to HMDA, RESPA, Reg Z, and/or the Credit Union’s lending policies.
• Communicate in a continuous and timely manner with all parties involved in the transaction (internal and external) to ensure clarity, according to Westenra’s established service standards. Properly document all communications in the LOS.
• Maintain a high level of confidentiality.
• Meet outlined production requirements
• Develops staff on specific projects and controls deployment of resources.
• Other duties as assigned.

• 2 years of residential mortgage origination/industry experience
• Previous leadership experience preferred
• NMLS registration required upon hire
• Must possess a valid driver’s license

Skills and Abilities:

• Proficient in Microsoft Office
• Exhibits strong verbal and written communication skills
• Ability to Learn and demonstrate that learning on the job
• Detail oriented with strong organizational and time management skills
• Must maintain high-level of confidentiality
• Accountable for completion of assigned processes or programs
• Acts autonomously on most decisions, but may require guidance on more complex judgments
• Advanced understanding of business line and a growing understanding of the overall organization and the competitive environment.
• Able to influence timelines, expectations, and proactively negotiates with department

• Office environment
• Works primarily at desk
• Travel would consist primarily of driving within the Greater Denver area

Some of our benefit offerings…

• Three Health Plans through UHC that offer a variety of coverage options, including HSA and FSA options.
• Two Dental Plans through Delta Dental
• Westerra pays for Basic Life and AD&D, Short Term Disability and Long Term Disability
• 20 - 26 days of Paid Time Off (PTO) per year
• 16 hours of Volunteer Time Off (VTO) per year
• Awesome Anniversary Program that consists of PLAY (Paid Leave for Anniversary Year)
• 11+ Paid Holidays
• Up to $5250 per year for Educational Reimbursement
• 2 weeks of Paid Parental Leave
• Retirement (401K) – Westerra Match up to 6%