Oneida Health is currently looking for a full-time Patient Access Advisor to work in its hospital (7a - 3p). This position is responsible for the coordination, prioritization, and completion of front-end patient registration activities ranging from pre-registration to patient discharge. The ideal candidate will have exceptional communication and computer skills. This position has scheduled hours every other weekend.

Come for the Salary, Stay for the Benefits:

We provide competitive pay and value experience. Oneida Health Employees enjoy free parking and the hospital is centrally located in Oneida next to shopping, food services, and entertainment. The following are just some of our best employee benefits:

• Generous Paid Time Off accruing day one
• 403 (b) matching up to 6%
• Free Parking
• Employee Gym
• 20% Cafe Discount
• No Deductible Health Insurance, Flex Spending, Vision, Dental, Disability, and Life
• Generous Tuition Reimbursement

What You’ll be Great At:

• Collecting detailed information for the patient record.
• Demonstrating care and concern when interacting with and informing customers.
• Protecting confidentiality/privacy and avoiding gossip in verbal, written, and electronic forms of communication or information sharing.
• Demonstrating friendliness when greeting all customers.
• Providing helpful assistance in anticipating and responding to the needs of our customers (i.e. escorting, directing, and/or answering questions).
• Expressing ideas clearly, concisely, and respectfully in written and verbal formats.
• Demonstrating effective communication.
• Communicating identified issues and concerns in a constructive manner and participating in generating ideas and solutions for improvements.
• Responding in a timely and appropriate way to verbal and written requests.
• Resolving conflict in a constructive manner.
• Accurately searching databases for patient information.
• Completing registration by verification of information for established patients or entering information for a new patient prior to discharge.
• Collecting co-pays as appropriate and documents in the account notes the response if co-pay is not collected.
• Appropriately distributing registration paperwork according to departmental procedures.

Why We’re The Right Fit For You:

Why are we so awesome, you ask? Here are just a few reasons why we think you would love it at Oneida Health:

• We care about our people. Our employees are our #1 asset and we will always invest in their growth.
• We offer multiple pathways to success through continued education and department promotion.
• Your safety matters too. Providing safe work environments is always our approach.
• With our technology investment strategy, we put the most advanced technology in the palm of your hand. Allowing you to do what you do best.
• We’re neat freaks. Oneida Health is consistently ranked among the top hospitals both regionally and nationally for safety and cleanliness.
• We respect and encourage work-life balance.
• We are a JCAHO-accredited facility with a strong reputation for patient outcomes and experience. If you are as crazy as we are about quality, apply today. We just might be your perfect match.

Your Essential Qualifications:

• Education:
  • High School Diploma or equivalent (Required)
• Experience:
  • Healthcare: 1 year (Preferred)