Job description
Under the direction/supervision of the Executive Director the Outreach Representative will focus primarily on meeting the needs of bus groups through excellent customer service; providing information/assistance; and coordinating the visitation of at least 10 bus groups. Participants in the bus visits will be African Americans from Albany, Utica, and Syracuse visiting in connection with a special grant project. The Outreach Representative is also responsible for welcoming the coordinated groups upon arrival, answering questions they may have, and being the point of contact for the day’s activities. Remote work is acceptable during April and early May to start making contact with and coordinating the visitation of the bus groups but onsite work is required during the open season (late May – mid October).
RESPONSIBILITES:
- Coordinating the logistics for the bus groups.
- Reaching out to potential groups who are interested in visiting.
- Scheduling dates and times for the groups to visit.
- Notifying appropriate departments of the groups planned visits.
- Coordinating overnight accommodations if needed.
- Receiving and welcoming the groups upon arrival
- Being the point of contact for the groups scheduled activities
- Coordinating additional staff as/if needed.
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