Job description

Base Pay is $16 an hour plus Reservation Incentives and some Gratuities. For Full time employees we offer Health Benefits, Paid Holidays and Vacation.

DRUG TEST REQUIRED.
BACKGROUND CHECK REQUIRED.
CLEAN DRIVING RECORD REQUIRED (must be 21 or older for insurance purposes). Ability to drive a manual transmission is a plus.

Night auditor job description:
Job purpose of Night auditor is responsible for performing close of day scenarios for the hotel Front Office and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports.

Key duties/responsibilities of Night auditor:
To follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift.
To produce accurate and timely reports and correctly handle all cash transactions
To follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers.
Complete and transmit daily management and accounting reports and supporting documents.
Act as hotel system liaison during night hours.
Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of message.
Take, prepare and deliver Late Night Room Service Orders
Assist guests with room issues, noise complaints, special requests, etc.
On Duty Valet as required.
May assist with other duties as assigned.

Night auditor job specification include job requirements:
High school diploma or equivalent required. College degree preferred.
2-3 years prior hospitality experience preferred.
Solid judgment and ability to resolve conflicts effectively.
Operate effectively in stressful situations.
Ability to multi-task.
Ability to adapt to changing guest needs.
Experience in high volume establishments.
Excellent communication skills.
Technical proficiency (computer applications).
Attention to detail.
Customer service experience.
Strong organizational and time management discipline.
Understanding of hospitality operating systems. Knowledge of OPERA PMS is a plus.
Ideal candidate will have some prior hotel reception/auditor experience. Able to provide quality customer service and possess the ability to multi-task.
Must have good computer skills and able to perform cash handling procedures. Mature, with good judgment, detailed oriented, friendly and responsible.

Must be willing to work weekends and holidays.

Prior 4 Diamond Hotel experience desired.
Knowledge of OPERA PMS system a plus.
Able to walk the halls of the hotel.
Able to climb stairs.

DRUG TEST REQUIRED.
BACKGROUND CHECK REQUIRED.
CLEAN DRIVING RECORD REQUIRED (must be 21 or older for insurance purposes).

Overview Of The Cliff House At Pikes Peak
Nestled at the foot of America’s Mountain, the historic Cliff House at Pikes Peak evokes an atmosphere of Victorian romance and opulence dating back nearly 150 years. From its storied start as a stagecoach stop to its turn-of-the-century prominence as the area’s premier mineral resort, it remains the crown jewel of Manitou Springs. Stately and spellbinding, The Cliff House at Pikes Peak pairs the glamour of a bygone era with the modern-day style, sophistication and services worthy of its AAA Four Diamond status.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Manitou Springs, CO 80829: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Overnight Shift (Required)

Work Location: In person

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