MLS Manager (Community Engagement Manager), M3
Job description
Community Engagement Manager
Office of Broadband Programs
About the Department
The mission of the Department of Technology & Enterprise Business Solutions (TEBS) Montgomery County Government is to use information technology to:
- Enable our employees to provide quality services to our citizens and businesses
- Deliver information and services to citizens at work, at home, and in the community
- Increase the productivity of government and citizens.
TEBS is a fully integrated enterprise in which all Montgomery County Government Departments and Offices have the ability to utilize reliable, accurate and secure information to perform the government services and functions essential to the citizens of Montgomery County.
About the Position
Work is performed under the general supervision of a higher echelon manager . Final results of work efforts are evaluated for effectiveness in achieving goals and objectives of the unit managed, and for the effectiveness in facilitating the achievement of department/agency level mission and purpose. Judgments and decisions are guided by general policies; broadly outlined, and complex regulations; and past decisions, experiences, and practices relating to the programs, functions, and services of the unit managed.
Work is characterized by multiple complex and diverse assignments which have significant impact on the use of our technical, professional, and project management offerings to help inform and educate the public about the programs and services of the County Government
Primary Responsibilities and Activities:
The Community Engagement Manager will direct the operations and multiple resources of the Community Engagement/Media Services Unit. This includes County Cable Montgomery (CCM), the government access channel; the Office of Broadband Programs’ social and digital media efforts which include the creation and management of cable, broadband, programming, and digital equity related social media & traditional websites. These digital products include content for YouTube, Facebook, Twitter, Instagram, TikTok, and e-newsletters. Additionally, this position manages the creation of PSA/video productions; podcast productions; remote live productions and technical environments which facilitate coverage of community and government events in the County and the Technical Operations Center (TOC) which provides monitoring and distribution of the County's eleven public, education, and government access channels.
The qualified applicant should also have experience/ that includes contract/procurement competence, as well as some budget management experience.
The incumbent will report to the Chief Broadband Officer who heads the Office of Broadband Programs.
A criminal background will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.
Effective August 30, 2021 all new hires will be required to provide proof that they are fully vaccinated against the COVID-19 virus prior to their first date of employment. Individuals who are unable to be vaccinated should contact OHR@montgomerycountymd.gov to discuss possible accommodations.
OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.
Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
Minimum QualificationsMinimum Qualifications:
We are looking for a candidate with a minimum of five (5) years of professional experience that includes project management, marketing outreach, community engagement, and/or digital and social media outreach and a bachelor’s degree from an accredited college or university. A combination of education and/or experience may be substituted for the education or experience.
Preferred CriteriaPreferred Criteria:
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:
- Knowledge of the principles and practices of contract administration, budget and financial management, and human resources management.
- Ability to plan, direct and supervise the work of subordinate supervisory, professional, administrative, and/or labor/trades personnel.
- Experience with planning, creating, and maintaining websites and/or other digital media assets such as podcasts, PSAs, etc.
- Ability to strategically plan, organize, coordinate, and administer the operations of one or more organizational units.
- Experience or training in project management.
- Ability to establish and maintain effective working relationships with officials, managers, employees, and the public.
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