Near North Health, a 501(c)(3) non-profit Federally Qualified Health Center (FQHC), is one of the largest providers of community-based primary health care in Chicago. We provide medical services, social services, and nutrition education to medically indigent and uninsured individuals and families. Our philosophy reflects an approach that anticipates community needs and plans for expansions that are developed in accordance to these needs. Throughout our evolution, not only have our methods held up under the intense new demands of ever-changing communities, but also we have come through with shining results. We are proud to report that our successes now serve as a national model for excellence in community-based primary health care.

Position Summary: Assumes responsibility for participating in the delivery of care for patients under the direct supervision of the Nurse. Functions as a member of the health care team that includes providers and nurse practitioners. Exhibits excellent professional customer service when dealing with patients, visitors, providers and co-workers.

Follows role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts.

Essential Duties and Responsibilities:

• Check-in patients, takes vital signs (obtaining weight & height), document chief complaint (including health histories), completing consents and assists patients in completing histories form and other forms/ consents.
• Assists in keeping patient demographic and other related information updated (responsible provider, email and phone numbers.
• Assists providers during physical examinations that includes but not limited to preparing pap smears and GC cultures for transport.
• Collects specimens for simple laboratory procedures (i.e. pregnancy tests, dipstick, etc.). Collects blood specimens for outside laboratory analysis.
• Participates in public awareness and health fair activities in the community.
• Stocks and maintains exam rooms and other work areas.
• Maintains equipment in good working order.
• Adheres to nursing and NNHSC policies and procedures.
• Assists in exiting patients/clients.
• Assists with health awareness patient teaching under supervision.
• Maintains patient and health center confidentiality.
• Adheres to universal pre-cautions and infectious control policy/procedure.
• Keeps work environment & patient care areas neat and free of safety hazards.
• Follows scheduled work, breaks and lunch times, arranges times around patient care activities.
• Attends mandatory in-services & staff meetings.
• Copies and/or faxes documents, as assigned.
• Retrieve and disseminate documents from faxes in work area
• Retrieves patient medical records and other patient related documents.
• Adheres to established NNHSC policies & procedures.
• Complete EKGs and or Visual fields as ordered by provider.
• Adhere to HIPAA guidelines/policies.
• Schedule client/patient appointments with providers.
• Responds to patients, questions, concerns or requests via phone or electronically in a timely manner.

Non-Essential Duties and Responsibilities:

• Encourage patients/client to complete patient satisfaction surveys.
• Assists patients in registered for the patient portal.
• Maintains and promotes excellent customer relations standards.
• Performs other duties as assigned.

Physical Requirement: No lifting more than 5 to 10 lbs; sitting 50%, standing/walking 50%

Education: High School Diploma or equivalent. Graduate of an accredited Medical Assistant program

Required Licensure and/or Certification: Registered Medical Assistant Certificate and CPR

Minimum Experience: One year of experience preferred.

Supervision:

Other Requirements: Saturday hours, evening hours and/or may be required to work at a different site.

Near North Health is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Near North Health is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources department at nearnorthhr@nearnorthhealth.org.

Based on CMS mandates, we require all candidates to be fully vaccinated and be able to provide proof at the time of hire.