Job description

Logistics Coordinator

Location: College Park, GA

Job Summary

Express Errands & Courier is a fast-growing Logistics Company with innovation in the driver seat of our diverse employee-focused approach. This company culture starts with you. Consumers look for ease, accessibility, and simplicity to come to them in today's economy. Our mission is to bring that efficiency and convenience to the customer on behalf of our Customer Success Team. We are looking for people with resilience, ambition, a strong work ethic, and a competitive flair that will challenge the status quo and "drive" our team to be innovative and industry-leading, all while creating a diverse company culture.

As a Logistics Coordinator, you will support the drive team and frequently communicate with customers. The ideal applicant must be a critical thinker, problem solver with a strong personality that can manage stressful situations and adapting to change daily. This is an entry-level position with substantial growth opportunities! We believe in promoting within.

Primary Skills & Qualifications

• Strong team personality who can operate effectively in a fast-paced environment.
• Multi-tasking ability to actively listen and type notes simultaneously while still being organized.
• Strong interpersonal skills, including listening, written, and verbal communication.
• Strong computer skills; Proficiency in Microsoft Word, Excel, and Outlook.
• Record of outstanding attendance and work performance.
• Ability to work with minimal supervision.
• Excellent verbal, listening, and written communication skills.
• Driven and passionate to perform at high levels.
• Computer navigation skills; ability to type 30 WPM.
• Must be able to work weekends, overtime, and some holidays as needed.

Most essential duties include

• Receive daily orders from current customers.
• Arrange pick-ups and deliveries based on driver availability.
• Uses critical thinking to solve problems, provide guidance and find delivery solutions.
• Effectively responds to and follows through on quoted commitments with a focus on a swift turnaround.
• Make daily adjustments to routes and drivers' schedules as needed.
• Build and maintain strong relationships with drivers, customers, etc.
• Communicate and coordinate between drivers, customers, brokers, etc.
• Consistently producing a positive, all-inclusive customer experience by "owning" every customer experience concentrating on and driving superior customer success.
• Answer inbound calls.
• Make outbound calls to lead perspectives.
• Quote and set the expectation for customers.
• Interactive daily team communication.
• Provide assistance, support, and crisis management for drivers, customers, etc.
• Ensure all jobs have the proper documentation and are closed out properly.

We offer:

• Weekly Pay
• Bonuses
• Opportunity to advance in a fast-growing company.
• Full-time/Part-time, night and weekend shifts available.

Job Types: Full-time, Part-time

Pay: $30,500.00 - $45,200.00 per year

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• No weekends
• Weekend availability
• Weekends only

Supplemental pay types:

• Bonus pay

Application Question(s):

• Have you worked as a dispather with a logistics company? If so how many years experience do you have?

Experience:

• Logistics Coordinator: 2 years (Required)

Work Location: Remote

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