IT Technician
Full Time
Pontiac, MI 48342
$23.31 - $26.22 an hour
Posted Today
Job description
Job Position:
IT Technician (Pontiac, MI).
Who are we looking for:
Who are we looking for:
Working with ITS is like working with close friends and family. We’re a laid-back but professional crew, who is currently looking for a Level 2 Technician who is able to add value to our team by serving these three separate purposes:
- To study, learn and improve their own knowledge and understanding of technical concepts.
- To resolve technical issues for clients; and
- To serve as a resource for their teammates who are stuck or having trouble resolving a technical issue.
The qualified candidate for this position is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues, including those involving advanced networking concepts.
- Workstation hardware diagnostics, troubleshooting and replacement of field-serviceable parts.
- Printer issues, including those involving advanced networking concepts.
- Standard business application (Office, etc.) issues of any kind with vendor assistance.
- Line-of-business application issues with vendor assistance.
- Basic and intermediate server issues which do not involve advanced networking concepts.
(Example certifications: CompTIA Security+, CompTIA Network+, Microsoft MCDST or MCP.)
Requirements:
- A very strong cultural fit with the ITS way.
- A deep passion and love for technology.
- A strong understanding of client service concepts.
- A desire to learn.
- Two to four years of IT support experience, or equivalent post-secondary education (past experience with an MSP is counted as double time).
- A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices.
Compensation: Pay rates start at $23.31/hr. and vary by experience and location.
Benefits:
- Paid US Holiday.
- Paid Time Off.
- Comprehensive Health Plans.
- Life and Accident Insurance.
- Accident and Disability Coverage.
- Company-paid training and certification.
- Retirement Security.
- Health & Wellness Program.
- Loan Advancement.
PLEASE ANSWER IN YOUR COVER LETTER WHEN APPLYING (Note: No cover letter required, Just answer these questions and attach in the CL area):
- Are you currently living in Pontiac, MI?
- Please provide your salary expectations. Don't say negotiable, please enter a $ range (per hour).
- Do you have a valid driver's license and a vehicle to use?
- Are you willing to travel to and from our clients' office and our office?
- What tech certifications do you have under your belt? (Required)
- Have you worked FOR an MSP? If so, please tell us how many years and what your experience was like.
How to apply:
Click/Follow this link: https://grnh.se/ee5168233us
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