Job description
QUALIFICATIONS:High school diploma or equivalent
Associate degree in office assistant/medical assistant preferred
Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
Ability to address patient concerns/questions in a positive proactive manner
Ability to handle multiple tasks in a professional, organized, and friendly manner
Excellent communication skills
RESPONSIBILITIES:
Answer phones; take messages and route to appropriate personnel
Greet patients, verify insurance information and collect any fees due before patient is seen by a provider
Check patient in and out on computer system. This includes verification of insurance and demographic information
Process office visit charges and patient payment transactions in a timely manner
Complete End-Of-Day report
Manage new patient requests. Set-up new patient packets and charts
Maintain computer chart accuracy the information as soon as possible.
Maintain cleanliness and organization of front desk and waiting area
Medical records experience a plus
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