Job description

We are looking for a pleasant and friendly Front Desk Associate to join our team! As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while staying at our hotel.

Duties include:

• Greeting, communicating with and welcoming guests
• Answer all our guests' questions and address their complaints
• Checking guests in and out of the reservation system
• Answer all incoming calls, redirect them when needed
• Making, placing and modifying reservations
• Receive letters, packages and send them to appropriate destination
• Prepare and manage outgoing mail
• Check, sort, forward and answering emails
• Monitor office supplies
• Make supply orders when needed
• Updating guest records and files
• Keeping the front desk and lobby clean, tidy and supplied with all the necessary supplies
• communicating with other hotel departments to ensure our guests satisfaction

Front Desk Associate Qualifications

• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• A Guest-oriented mindset

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Signing bonus

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.