Summary:

The Fraud/Security Officer is responsible for the development, implementation and administration of internal security functions. This position will proactively identify strategic projects and assignments as well as provide fraud prevention training and resolution to branch personnel and departments bank-wide. The Fraud/Security Officer collaborates closely with the VP, Security Director and will be responsible to assist in training employees, high level decisioning of fraud scenarios, and will be asked to take on additional leadership responsibilities.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proactively identify and implement department policies and procedures to streamline and enhance processes
• Manage development of security guidelines, regulations, administrative and emergency procedures
• Develop security assessment; provide modification recommendations as needed
• Attend and present department reporting for internal audit committee meetings
• Reviews audit findings to determine if additional fraud loss mitigation or controls are needed; make recommendations, update and/or develop new controls as appropriate
• Compiles information and documentation for internal committees related to risk management and building safety standards
• Align with internal BSA and Compliance Departments to ensure complete and accurate investigation of all fraud identified
• Coordinates with Risk and Compliance Departments to complete annual Branch Compliance Report reviews; ensure accuracy of reporting and documentation
• Research, interpret, communicate and implement new processes and controls that will assist with loss mitigation for the organization. Develop and administer security training program, exercises and operations
• Proactively communicate and engage with leadership on emerging fraud trends
• Maintain database of internal security equipment and controls
• Compiles Fraud Loss general ledger reporting for Management review
• Verifies completion of emergency drills bank wide and documentation of results on an annual basis
• Present Security Department investigative findings and recommendations to Management as requested
• Assists with Research fraud and account activity through all channels to include predictive risk management (PRM), kiting, compromised cards, account fraud activity, etc.; upgrade to active case when investigation determines additional actions are required
• Oversee and review Fraud Analyst findings and reports
• Review to completion inquiries from internal departments concerning fraud related incidents to determine need for further action
• Identify suspicious activity, conduct investigation and file Suspicious Activity Report (SAR) when applicable
• Attend court hearings as bank representative to provide testimony for reported fraud and theft investigations
• Attend Security group meetings and maintain contacts with peers to remain current with fraud practices and scenarios relevant to our market area and customer base
• Attend physical security and fraud prevention training events to determine strategic updates needed
• Maintain applicable security directives, regulations, manuals, and guidelines to adequately discharge security duties and responsibilities perform prepare identify
• Respond to emergency situations calmly and effectively; perform follow-up reporting and communications regarding concern
• Assist in training, development, and supervision of other Security Staff as necessary
• Performs other duties as may be applicable or required

Required Education and Experience:

• High School diploma or its equivalency; Bachelor’s Degree with a business related or analytical focus preferred
• Professional Fraud Certification, CAFP, CFE, CRFM, CFCI, or CAMS
• Minimum five years’ in bank regulatory or fraud loss prevention
• Must be familiar with banking industry physical security standards
• Strong knowledge and experience with bank security and loss prevention measures
• Strong analytical and project management skills
• Strong attention to detail and ability to create and maintain systems of organization and control
• Excellent communication and diplomacy skills
• Strong proficiency with Word, Excel, and Access required
• Ability to effectively to set and manage shifting priorities and handle heightened levels of work?
• Ability to work well with coworkers and internal and external customers
• Strong analytical and effective problem solving skills
• Ability to work with and maintain confidential information
• Ability to effectively set and manage shifting priorities and handle heightened levels of work in time sensitive and incident critical situations

• Proficient with Microsoft Office Suite or related software.

• Valid Driver’s License

Competencies:

• ENB Operational and Functional Competencies
• ENB SET Leadership Competencies (Strategy, Execution and Talent)
• Proven leadership and management skills
• Problem Solving/Analysis
• Client/Corporate Communication Proficiency
• Independent Work Aptitude
• Ethical Conduct
• Stress Management/Composure
• Thoroughness
• Technical Capacity

Supervisory Requirements:

This position will serve as a back-up supervisor to the VP, Security Officer and will assist in training employees of the Security Department.

Work Environment:

This job operates in a professional work environment. This role routinely uses standard office equipment such as computers, monitors, mouse, keyboard, phones, printers, scanners, photocopiers, filing cabinets, calculator, and fax machines. Due to physical location of this position, phone ringing , and people conversing, it may be difficult to hear at times and therefore easily distracting.

Physical Demands:

Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision required by the job includes close vision, distance vision, and ability to focus. While this position is primarily sedentary, the employee is frequently required to stand, walk, use hands to finger, handle or feel objects or controls, reach with hands and arms, bend, balance, stoop, kneel, and crouch. The employee must be able to lift and/or move up to 25 pounds including standard computer and copy paper boxes, and must be able to open and close filing cabinets and drawers.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Flexibility in schedule is required, particularly when meeting deadlines, and is crucial including possible periods of overtime.

Travel:

This position may require some travel.

EEO Statement

Ephrata National Bank supports a diverse workforce and is an Equal Opportunity Employer. It is the policy of Ephrata National Bank to provide equal employment opportunities without regard to race, ethnicity, color, religion, sex, national origin, age, disability, marital status, covered veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic applicable under law. The bank complies with all relevant federal, state, and local laws, as well as, all regulations regarding nondiscrimination.

This job description reflects management’s assignment of essential functions and position responsibilities. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

The employee is expected to adhere to all of Ephrata National Bank’s procedures and to act as a role model in the adherence to the banks polices.