Job description
The Housekeeping Floor Supervisor is responsible for providing Forbes Five Star service with attention to detail, quality, and consistency. This individual assists in monitoring the performance of Room Attendants, House Attendants, Turndown Attendants, Hostar Attendants and Public Area Attendants. Meets with associates to follow-up on training comprehension, service and departmental changes. Leads by example, works alongside management and staff to motivate them in performing physically demanding work.
Essential:
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Minimum of one (1) year experience in a housekeeping supervisory capacity at a Five Diamond resort.
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Previous experience in a guest service capacity.
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Fluency in reading, writing and speaking the English/Spanish language.
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Advanced computer skills: data entry, Microsoft Office Suite.
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Proven ability to focus attention on details, follow up, and remain well organized.
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Track record exhibiting the ability to prioritize projects and assignments.
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Proven ability to multi task while maintaining a hospitable and professional demeanor.
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Must possess strong attention to detail.
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Track record exhibits the ability to successfully motivate a team.
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Must be able to execute directions from leadership to attain established goals.
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Ability to work without direct daily supervision.
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Valid Driver’s License
Desirable:
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Safety/first aid knowledge.
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Hospitality education or certification.
The pay for this position is $24.50/hour.
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