Job description

Premier Electronics Manufacturer in the IOT world seeks talented Electro-Mechanical Field Service Engineers in support of their commercial installation. Company has world renowned interconnected devices for home and commercial use. Known as “Best Employer” year in and year out, company provides for excellent career advancement opportunities.

In this position, you would be an integral member of the client’s expanding Field Service team, as Subject Matter Expert at customer sites ensuring that their complex systems are installed properly and serviced post-installation.

Responsibilities

· Deliver top-notch customer service to customers in the field

· Become proficient in servicing all various Systems while following field service procedures

· Troubleshoot and repair commercial system installations

· Coordinate with on-site contractors and facility managers to ensure proper system installation

· Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)

· Work independently from your home office to accommodate the ever-changing needs and priorities of customers

Experience Desired

· 2- or 4-year college degree, technical school degree, or related experience

· Strong Customer Service Skills

· Willingness to travel a minimum of 20% of the time, market dependent

· Work from a home office

· 3-10 years’ work experience in electro-mechanical or related field

· Experience with troubleshooting electrical systems

· The ability to professionally interface with a wide range of customers from contractors to specifiers

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person

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