Job description

Express Kafeh has become, since 2011, a leader in the Mobile Espresso Catering business. We offer Experiential marketing solutions to our clients during their special events, in the US/Canada and around Europe. What we do is simple, we offer a full-service Mobile Espresso catering experience.

Express Kafeh is seeking an Event Specialist! If the words, takes initiative, driven to get things done, precise, positive response to pressure resonate with you keep reading….

Position Requirements

• Professional demeanor.
• 2-3 years’ experience in Event Management.
• Proven organizational, interpersonal and communication skills.
• Knowledge of catering and events market.
• Knowledge of principles and processes for providing customer and personal services: to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Responsibilities:

• Works strategically with CEO
• Coordinate services to make each event memorable for our client and guests.
• Execute catering events from beginning to end to ensure the highest quality.
• Prep your event team with all the information they need prior to the event.
• Organize and confirm vendors for your events.
• Create a logistical plan of catering or overall event based on the client's vision.
• Coordinate with Project Managers to identify ways to make future events even more amazing.
• Coordinate travel for Project Managers and Baristas.
• Ensures that events progress is seamless by following established procedures and collaborating with other associates and ensuring accuracy.
• Understands expectations and parameters for event activities.
• Manages and communicates event details both verbally and in writing to our staff.
• Makes presence always known to customer during the process.
• Responds to and handles client opportunities with proper escalations.
• Participates in various meetings as necessary (Banquet Event Order meeting, Event review meeting, etc.)
• Interacts with guests to obtain feedback on service levels.
• Adheres to all standards, policies, and procedures.
• Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
• Performs other duties as assigned to meet business needs or special projects in event management.

Skills:

• Google Suites
• Calendar Management
• Event and meeting coordination experience
• Customer Service Skills
• Organization and Attention to detail skills
• Creative problem solving skills
• Willingness to explore options and find resources
• Proofreading and cross-checking
• Driver’s License (preferred)

Education and Experience:

• Bachelor’s degree in marketing or event planning
• 2-3 years' experience of meetings and events coordination experience

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Boca Raton, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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