Job description
Experienced Collision Repair Estimator-Service Advisor
CHAMPIONS DO MORE
Welcome to our story. It’s a tale of being different. Obsessing over details. It’s the product of patience, and steadily honing our craft before setting out to innovate the industry we all love.
Today, Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.
It’s the Crash Champions DNA and it’s the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. We serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.
BECAUSE WE BELIEVE
THE DIFFERENCE IS TRUST
THE DIFFERENCE IS TRUST
ESSENTIAL FUNCTIONS:
- Responsible for effectively converting prospective clients into lifelong customers.
- Work directly with current and potential customers demonstrating a friendly, accommodating, cheerful attitude. Must be well-groomed, outgoing, and able to get along with others.
- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Prepare all estimates in a manner that enables the organization to achieve profit benchmarks.
- Prepare each estimate in an accurate and timely fashion so as to provide the production department with a detailed “blueprint” of the repairs
- Provide all estimates in such a manner that allows the organization to succeed in our DRP relationship’s KPIs.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Focus every day on utilizing the Crash Champions Total Sales Attitude (TSA).
BENEFITS
- Competitive pay
- Weekly Paychecks/Bonus Pay
- Transfer Between Markets
- 401K with company match
- Medical/Vision/Dental Insurance
Experience
- Collision Repair industry experience required
- DRP experience preferred.
If you're in the area of the shop, stop in and ask to speak with the shop manager about employment opportunities!
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