Equipment Management Specialist | Murrysville 7 to 4p and 8 to 5p rotating shift.

Description:

Cleveland Brothers, the largest Cat® dealer in PA, northern West Virginia and western Maryland, has a career opportunity in Murrysville, Pa. for the right individual to support the dealership and our customers through specialized administrative services. This position is the primary source of contact for the dealership, and our sales force. This individual will work directly with the Cleveland Brothers management team, sales force, and our customer base providing professional support and recommendations that help our valued customers lower owning and operating costs and improve uptime and availability of their equipment.

Essential Functions:

• Utilize software and web based applications to recommend preventative maintenance services needing scheduled;
• Coordinate with service departments and customers to facilitate and prioritize services;
• Develop, generate, and review accurate monthly and annual reports as required;
• Interact with Cleveland Brothers personnel and customers on a daily/weekly or as needed basis;
• Provide professional and timely communications via phone, e-mail, or in person;
• Support CAT Inspect tool with training and occasional travel throughout the territory;
• Substitute for other positions and other functions as assigned by necessity.

Knowledge and Skills Required:

Ability to learn and develop expertise with Caterpillar equipment, and an understanding of the operation of Caterpillar equipment, maintenance products, and various industry needs. Applicants must be proficient with Microsoft office applications. Successful candidates will possess excellent verbal, written, technical, analytical, and administrative skills. Ability to prioritize duties, work both independently and within a team. Strong self-starting, interpersonal, professional communication, and multi-tasking skills required. Must be accountable, flexible, and successful within a team environment.

Background Training and Experience:

Progressive experience and understanding, focusing on exceptional internal and external services support, preventative maintenance needs, long-term service agreements, service operations, and an understanding of consultative sales concepts. Administrative, business, technical, or training degree preferred, or an equivalent combination of training and experience is acceptable.

Perks and Benefits:

• Competitive salary
• Paid Time off - including Paid holidays
• Medical insurance
• Vision and Dental insurance
• 401k match
• Profit sharing
• Short / Long term disability
• Life insurance
• Employee merchandise discount

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.