Job description

• Assist managers to identify, interview, and provided necessary feedback for the supervision of qualified employment personnel, following all human resources policies, to successfully accomplish the mission and meet objectives set out in the annual plan.
• Provide manager with additional supervision and feedback on performance; ensure individual professional development plans are developed for employment related staff, and core training curriculum is completed, with emphasis on department policy and procedure.
• Assist employment teams with recruitment of employers and community employment opportunities through partnerships, contracts, and consultation with the business community.
• Monitor and report on implementation of employment-related policy and procedure at various training locations. Provide additional training and/or technical assistance in these areas as applicable.
• Provide range of job placement and job development services, including identifying job leads, job matching, job analysis, job clubs, and other job placement and development services and products developed in response to market demand and individual job seeker need.
• Support employment staff with regular reporting of labor market trends, current job openings and employment growth industries. As assigned, advise training programs of changes in competitive work environments that may inform or impact current curriculum or training.
• Develop and facilitate employment-related training; including workshops, classroom, one-on-one training, and on-line training, as appropriate
• Fill-in for vacant direct service or administrative positions throughout employment areas, as needed
• Ensure that highest quality, individualized services are delivered to program participants, with a focus on the mission of Goodwill of North Georgia.
• Ensure and maintain accurate documentation of program operations and services.
• Ensure the protection and confidentiality of participant rights.
• Coach employment specialists to build relationships with referring counselors to obtain referral for services such as supported employment to ensure financial sustainability of program.
• Ensure ongoing supportive counseling and crisis intervention, as needed, by coordinating referral to and utilization of community resources.
• Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF), federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
• Participate in local advisory boards and associations related to trade, as assigned. Represent Goodwill at local, regional and national conferences and events, as assigned.
• Submit annual and quarterly reports on progress toward goals.
• Prepare annual professional development plan (PDP) for work and professional development and report progress in achieving goals with supervisor.
• Other duties as assigned.

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