District Manager

Reports To: General Manager

Job Summary:

The district manager is responsible for oversight of day to day store operations for a designated territory, including improving profitability, supervising store managers, recruiting employees and ensuring each location is following operating procedures.

List of Responsibilities

• Hire Store Managers, positive individuals, to become members of the Quicklee Team, ensuring excellent customer service.
• Set Store goal hours with Store Mangers based on sales reports and hours of operation.
• Assist Store Managers with hiring employees and employee performance reviews.
• Assist store managers with a variety of items including technical issues, daily paperwork, and staffing issues.
• Train, motivate, encourage, and challenge store managers.
• Ensure customer complaints that cannot be resolved by a store manager in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner. Report findings as needed to General Manager of Merchandising.
• Maintain quality brand image.
• Have the physical ability and willingness to travel.
• Be able to perform all of the duties of a store manager in his/her absence.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures in the store operations
• Implement scheduled promotions, insure all POS advertising/signage is properly posted at the proper time.
• Enforce all merchandising and vendor policies and procedures. Reports issues General Manager.
• Manage car wash promotions and employee education.
• Assists store managers with third party inventories to reduce waste and loss.
• Enforce all safety and security issues and report any and all unsafe conditions.
• Conduct regular safety and security meeting and document with employees attending signatures.
• Report unresolved employee and/ or customer incidents or accidents to District Manager following company procedure.
• Laying out action plans with Store Managers for fiscal year goals under the direction of the General manager.
• Ensures reporting of maintenance issues to General manager and VP of operations.
• Establish, train and with Store Managers enforces tobacco and alcohol policies/Charts stings.

Education / Experience: High School Diploma or General Equivalency Diploma (GED) recommended.