Job description

Mercy Multiplied exists to provide opportunities for all to experience God’s unconditional love, forgiveness, and life-transforming power. Mercy’s residential counseling program is voluntary, biblically-based, and helps young women ages 13–32 break free from life-controlling issues and situations, including anxiety, depression, abuse, eating disorders, self-harm, addictions, unplanned pregnancy, and sex trafficking. These residential services are offered free-of-charge. In September of 2020, Mercy Multiplied launched its first Mercy Multiplied Center for Wellness and Counseling in Monroe/West Monroe, LA offering free-of-charge outpatient counseling to that community. Our Outreach Services train and resource men and women to effectively support and minister to those who are hurting and struggling through workshops, videos, podcasts, discipleship teaching, and other practical resources.

The staff at Mercy Multiplied is a team of talented, fun, and hardworking people across four U.S. locations who work together to serve one mission: to provide opportunities and resources for all to experience God’s unconditional love, forgiveness, and life-transforming power.

We are looking for skilled, enthusiastic, service-minded people for our team. In addition to being a part of a mission that is greater than themselves, staff enjoy the following:

• Opportunities to exercise their faith working alongside a supportive team of believers
• Jeans every day and a casual dress code on Fridays
• Work-life balance
• A generous period of paid time off during the Christmas holiday
• Great work environment and office spaces

We have an immediate opening for a Director of Home Operations, at our home located in Nashville, Tennessee.

Schedule:
40 hours/week

To be successful in this role, one must have the following:

• Must have a high school diploma or pass a general educational development test (GED)
• Bachelor’s degree in Social Science required
• Excellent communication, multi-tasking, crisis management, administrative, and computer skills; proficiency in Microsoft Word, Excel, and Outlook
• Must be able to speak, read, write, and comprehend English
• Solid Biblical knowledge
• Ability to make good decisions quickly
• Sound judgment
• Ability to work in a fast-paced environment
• Must have management or supervisory experience
• Must have a thorough understanding of, and dedication to, the vision of Mercy Multiplied, along with demonstrated Christian work ethics

Summary of Responsibilities:
Home Management:

• Flow and functionality of a 40-bed facility in relation to schedules, outings, events, management of residents’ schedules, including but not limited to resident check-ins, special speakers
• Home maintenance including transportation, handling vehicle issues, handling licensing inspections (with supervision of PD), handling physical plant issues including noticing and communicating needed repairs and replacements and coordinating work outsourced with approval from PD
• Overall management of fitness, nutrition, and medical; organizing, managing and developing budget (especially with food, medical and household) and working to undergird the backbone operations of the home
• Provide on call for the home once a month and as needed
• Fill in for Program Director when she is out

Supervision:
Supervision of the Program Assistant, Nutrition Manager, Fitness Managers, Household Manager, Education Manager, and Medical Services Manager, Interns, and Volunteers.

• Conduct staff evaluations
• Conduct one-on-one meetings weekly or bi-weekly
• Conduct new hire orientation and training
• Oversee daily schedule and events for the home (Life Skills, Major Cleaning Days, work details)

Home Finances:

• Process credit card by verifying for accuracy, coding for payment, attaching receipts and faxing to vendor each month on or before due date
• Ensure that approval process is followed for all major purchases
• Review financial reports created by Program Assistant
• Facilitate Thank You cards/letters from residents to donors

Coordination of Details of Home Events:

• Luncheons/Dinners
• Visits/Stays by other homes
• Conferences/Special Events
• Sporting Events
• Volunteers
• Coordinate/Schedule daily transportation/staffing needs

Home Interns/Volunteers:

• Review Applications
• Confer with Program Director
• Interview Applicants
• Train/Schedule Interns/Volunteers
• Provide Supervision for Interns and Volunteers

Resident Needs:

• Assist as needed to confront issues concerning both residents and personnel
• Meet with residents as necessary to talk through crisis issues
• Assist in leading meeting with incoming residents and parents as needed

All positions at Mercy Multiplied require mature Christians with a dedicated work ethic. All full-time positions have great benefit offerings, including medical, dental, and vision insurance for staff and their immediate family. We also provide life insurance, disability insurance, paid time off, and a retirement savings plan.
Mercy Multiplied only hires and employs individuals who live a lifestyle conducive to Christian principles. Only qualified candidates need apply (no phone calls please).

Physical Requirements
This list in no way state or implies that these are the only duties to be performed by the employee but is limited to what is considered the essential functions for the specific job title. Each employee may be required to perform several job titles throughout a work shift.
Frequency Code: Not Present = N
Occasional = O
Frequent = F
Constantly = C
Physical Activity:
Sitting = F
Standing = F
Walking = F
Lifting/Carrying = O
Stooping = O
Bending = O
Reaching = O
Hearing = C
Talking = F
Filing = F
Driving =O

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

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