Lodge Cast Iron is America's oldest and largest manufacturer of cast iron cookware. Since 1896, we have been making heirloom-quality cookware and accessories in South Pittsburg, TN. Backed by over 120 years of experience, each piece of Lodge Cast Iron is crafted for durability and versatility. We don't just make cookware-we make memories that last for generations!

We have experienced incredible growth and expansion over the past 20 years. To continue this growth, we need talented, innovative, and passionate people to help continue the tradition and legacy of Lodge Cast Iron. As a family-owned company, we have an authentic culture and offer some of the best benefits around.

Position Summary

The Credit and Collections Analyst serves as a trusted business partner to the finance and sales team and helps to improve cash flow by collecting and posting outstanding AR, managing customer deductions, and onboarding new customers. Owns the process of new customer onboarding by reviewing financial statements and credit application documentation and making credit recommendations for the manager's approval. Handles collections of all past-due receivables via phone, email, and vendor portals. Assists with cash application and follows up on customer deductions as needed

Responsibilities:

• Communicates with customers regarding past due invoices via phone, email, or through individual vendor portals. Research reasons for non-payment, and dispute as needed through portals and via email.
• Researches and disputes customer deductions and short payments daily through the use of vendor portals and cash receipts
• Processes daily cash receipts and completes reconciliation for key accounts.
• Researches daily cash receipts, coding, and posting receipts as needed.
• Develops tools and reporting to improve visibility to stakeholders on past-due AR.
• Organizes and maintains up-to-date financial records through multiple channels.
• Generates Accounting statements and reports and assists with monthly close processes
• Organizes and maintains retention files for the required period of time
• Any and all other job-related tasks as assigned.

Basic Requirements

• High school diploma.
• 3 years of credit and collections experience in retail Business to Business AR preferred.

Summary of Necessary Knowledge, Experience, and Skills

• Intermediate to advanced experience in Excel, Word, PowerPoint, Office 365, and Adobe required.
• Experience with SAGE500, HighRadius, Salesforce, or Access a plus.
• Experience in retail business-to-business collections and dispute resolution.
• Must be detail oriented and understand the importance of performing tasks correctly the first time.
• Must have strong organizational and communication skills.
• High comfort level with technology and paperless processes.
• Ability to multi-task and work quickly and efficiently.
• Experience working in an office environment.
• Strong data entry skills.
• Ability to maintain confidentiality.
• Ability to be a team player and work well with others for the common goal of making Lodge the best company possible.

Benefits

• Generous PTO and paid holidays
• Profit Sharing bonus on a quarterly and deferred basis
• 401K Employer Match
• Onsite Medical Clinic and Fitness Center

Equal Opportunity Employer

Lodge Manufacturing does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law).