Corporate Director of Revenue Strategy | Remote
Job description
JOB SUMMARY
The Corporate Director of Revenue Strategy works closely with Corporate Leadership to maximize topline revenue for the portfolio of hotels while leading and developing the Corporate Revenue Management team members. This role focuses on optimizing revenue and profitability through all distribution channels utilizing all available resources while assisting to develop strategy initiatives, processes, and goals to achieve these revenues.
ESSENTIAL JOB FUNCTIONS
- Implements and assists with revenue management strategies and procedures using brand systems.
- Identifies and rolls out new revenue opportunities for the portfolio of hotels.
- Provides daily, weekly, and monthly reporting, as directed.
- Optimizes and expands partnerships with hotel teams and vendors (OTA, TravelClick, brand reps, etc.).
- Acts as overall business development consultant to the hotel team.
- Travels to hotel markets as needed for meetings, competitive set/market research, new hotel takeovers, transitions, new-hire training, etc.
- Follows industry and market trends related to revenue strategy and distributes to team accordingly.
- Establishes property revenue management assignments for all Corporate Revenue Management team members through thoughtful deployment based on various factors to ensure all parties involved are set up for success.
- Responsible for daily, weekly, and monthly monitoring of ProfitSword Topline revenue reports to analyze for performance trends across all transient segments; addresses segment concerns by property as needed.
- Participates and listens in to Revenue meetings as needed to ensure meetings are effective and collaborative across the portfolio. This is especially critical for struggling and/or high priority hotels.
- Reviews forecast accuracy for portfolio and helps develop initiatives to improve results.
- Conducts quarterly property performance reviews along with Corporate Revenue Management team and develops strategic and tactical action plans.
- Responsible for establishing and implementing best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control; and new pricing concepts.
- Completes revenue management analysis/local market assessments as needed; Assists with proformas for new hotel acquisitions and due diligence assignments.
- Takes the lead on all hotel takeovers making sure that all revenue management checklists, audits, summaries, and action items are being completed in a timely manner.
- Takes the lead for all revenue related tasks for pre-opening/conversions. This includes all phases of the critical path leading to opening, ramp-up and stabilization.
- Assists corporate leadership with the annual revenue budget process.
- Assists with recruiting and hiring of Revenue Management team members.
- Assists with new hire Revenue Management training and onboarding.
- Assists VP of Commercial Strategy in various projects and tasks for corporate leadership/ownership groups.
- Maintains positive and constructive relationships with all hotel leaders, regional teams, corporate staff, and brand liaisons.
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
EDUCATION
- Bachelor's degree in Hospitality Management, Sales and Marketing, Business Administration, or equivalent in related field.
EXPERIENCE
- A minimum of five (5) years of experience in the revenue management field required (lifestyle and full service brands preferred).
- A minimum of one (1) year of supervisory experience in the revenue management field required.
SUPERVISORY RESPONSIBILITIES
Spends the majority of the time (50% or more) achieving organization objectives, often through the achievements of subordinate staff. A portion of the time may be spent performing individual tasks related to those performed by direct reports, but primary duties are supervisory or organizational-goal related. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets. Exercises judgment within defined procedures and policies to determine appropriate action. Develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives.
Specific supervisory duties include, but are not limited to the following:
- Determines and creates policies, procedures, and manuals for direct reports.
- Establishes objectives and goals for the team; plans, organizes, and manages workflow.
- Assigns, monitors, and reviews work; evaluates direct reports' performance.
- Orientates and trains direct reports.
- Provides assistance and support; maintains a positive and professional working environment.
LICENSES & CERTIFICATIONS
- This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions, as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
- Proven success in a remote home-based position.
- Dynamic performer and team player with the ability to focus on the entire aspect of topline revenue.
- Proficient with systems for brands revenue management applications such as MARSHA, One Yield, GRO, OnQ R&I etc.
- Computer proficiency in Google Workspace.
- Computer proficiency in Microsoft Excel and PowerPoint.
- Understands how to develop and implement business strategies.
- Ability to interpret and create policies, procedures, and manuals.
- Excellent customer service skills.
- Proficient in time management; the ability to organize and manage multiple priorities.
- Ability to take initiative and effectively adapt to changes.
- Able to establish and maintain a cooperative working relation.
- Ability to interpret and create spreadsheets.
- Able to use sound judgment; work independently, with minimal supervision.
- Strong analytical and problem-solving skills.
- Performs well with frequent interruptions and/or distractions.
- Advanced math skills.
TRAVEL REQUIREMENTS
- 30% travel required.
PHYSICAL DEMANDS
- Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
- Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.
- Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.
- Color Vision: Ability to identify and distinguish colors.
- Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
WORK ENVIRONMENT
- None: No exposure to adverse environmental conditions (typical office/administrative setting).
DISCLAIMER
This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.
About Lodging Dynamics Hospitality Group: Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.
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