Peopleshare is seeking customer-focused and outgoing Call Center Representatives - Are you looking for your next great opportunity? If you are looking to work as a Call Center Representative for a global company in Camden, NJ, then look no further, Apply Now! Text "jobs" to apply to 1-610-795-2775

Why Work Here as a Call Center Representative?

• Beautiful office space!
• Career advancement opportunities!
• Great benefits!
• Will move to hybrid after 90 days!

Job Details for Call Center Representative:

• Schedule: Mon-Thur 11:30am-8pm, Fri 8:30am-5pm (Training class starts March 20th)
• Pay Rate: $21.50/hr or more depending on experience
• Direct Hire!

Job Responsibilities & Description for Call Center Representative:

• Handle incoming calls in a non-scripted environment
• Decides and implements best course of action to resolve issues in a low effort manner including making informed goodwill decisions
• Strives to reach or exceed all performance and quality metrics
• Manages customer case load on an on-going basis to ensure that follow up and case closure is handled in accordance with department standards
• Acquires and maintains a high level of understanding of product, policies, and procedures

Job Requirements for Call Center Representative:

• Bachelor's degree with at least 2 years of customer service experience, or High School Diploma with at least 6 years of customer service experience
• Ability to follow detailed procedures and ensure accuracy
• Excellent phone and negotiation skills, along with the ability to multitask
• Bilingual (English/Spanish) is a plus

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in New Jersey (NJ) - Trenton, Princeton, Robbinsville, Plainsboro, Cherry Hill & Cranbury; and in PA - Levittown, Fairless Hills, & Philadelphia. We have openings for warehouse, assembly, production, forklift, machine operators, maintenance mechanics, press machine operators, grant writing, receptionist, data entry, HR generalist, customer service, collections, call center, administrative assistant, call center agent, accounts payable clerk, accounts receivable clerk, technical assistant, accounting clerk, file clerk, and office managers.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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