Job Title: Benefits Associate

Department: Human Resources, Naper Blvd. Library

Application Deadline: Open Until Filled

POSITION SUMMARY

The Benefits and Payroll Associate coordinates the library’s benefits and bi-weekly payroll, provides administrative and clerical support, and maintains accurate employee records. This position supports a wide range of services, including, open enrollment, new hire orientations, employee communication, FMLA, and retirements.

CONSIDER JOINING OUR TEAM IF:

• You have experience with systems, processing payroll, and reporting
• You enjoy working in a collaborative environment and take pride in helping others
• You believe that people and HR processes are a foundation for a great work culture
• You believe that continuous improvements are critical for long-term growth and success
• You are detail-oriented, learn quickly, and are focused on achieving individual and collective goals
• You believe great companies win as a team

RESPONSIBILITIES

• In compliance with government regulations, processes and maintains confidential personnel records, including but not limited to FMLA, workers’ compensation, flexible spending accounts, deferred compensation plans, and changes to employment status.
• Coordinates Benefits and Payroll for 220+ employees across three full-service library facilities.
• Enters and audits employee information into HRIS with a high degree of accuracy and timeliness. Processes all paperwork.
• Maintains employee database and processes related reports or statistics for management review as required.
• Coordinates open enrollment process in conjunction with third-party administrator.
• Responds to general inquiries on policies, procedures, benefits, and payroll.
• Acts as liaison between employees, third-party administrators, and vendors.
• Maintains inventory of forms and brochures. Ensures forms are up to date on Intranet.
• Plans and coordinates employee benefits events. Serves as chair of the Wellness Team.
• Shares benefit and health-related information with staff.
• Explains insurance and health-related information to qualifying employees.
• Tracks, updates, and monitors payroll access with supervisors; coordinates revisions with third party administrator.
• Participates in new hire orientations and assists with completing new hire paperwork.
• Processes employee ID badges and coordinates information with relevant personnel for activation and deactivation.
• Processes exit interviews and handles employee separation procedures.
• Updates and coordinates annual performance evaluations. Tracks new hire evaluations to ensure timely processing.
• May provide backup support for other HR staff.
• Attends professional development opportunities.
• Performs other related duties and special projects as assigned.

KNOWLEDGE/SKILLS/ABILITIES

• Uses computer software programs such as Microsoft Office and spreadsheets for daily tasks and communication. Familiar with the use of database applications.
• Demonstrates strong written and verbal communication skills.
• Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
• Uses problem-solving skills to assist in determining priorities, and finding timely solutions to departmental or system-wide issues.
• Demonstrates exceptional customer service, providing quality assistance to staff.
• Maintains confidential information with tact and discretion. Remains calm in all situations.
• Exhibits sound and accurate judgment.
• Demonstrates strong organizational skills, time management skills, and attention to detail.
• Responsive to change and demonstrates adaptability.
• Takes responsibility for consistent completion and follow-up on all tasks.
• Maintains a positive approach while doing daily tasks and when faced with adversity.
• Ability to work independently and collaboratively with HR team and across departments.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
  
• Maintains knowledge and compliance with all Federal, State, and local laws.
• Intermediate level experience with Excel

EDUCATION/EXPERIENCE/QUALIFICATIONS

• Bachelor’s degree in HR, Accounting, Business Administration, or a related field preferred.
• Minimum three years of experience administering payroll or benefits programs; or an equivalent combination of education and experience.
• Experience with various HRIS and payroll systems, Munis, NOVAtime, and Kronos preferred.
• Excellent verbal and written communication skills.
• Bilingual proficiency a plus.
• Must have reliable means of transportation to attend meetings, conferences, and perform work at other locations.

BENEFITS

The benefits of this position at the Naperville Public Library include:

• Annual Vacation Accrual: 3 weeks per year
• Holidays: 7 days per year
• Annual Sick Accrual: 12 days per year
• 6-week paid parental leave
• Illinois Municipal Retirement Fund (Pension Plan)
  
• Health Benefits available (medical, dental, vision)
  
• Training and development opportunities

• Work Schedule

Monday-Friday: 8:30am-5pm

• May include nights and weekends for events

To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)