Job description
The Assistant Store Manager supports the General/Store Manager by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has "The Best Retail Experience in the World". This is done through consistent exceptional Guest Experience, development of the Cast and Store Leadership Team, maintenance of Store visual standards and compliance with established procedures. This is a full-time, non-exempt position.
Responsibilities:
Support Disney Store Mission, "Creating Magical Moments for Guests of all Ages", through inspiring communication, integrity and passion for the Brand
Be the Leader on Duty to coach and motivate Cast Members while upholding a culture that builds internal and external Guest Experiences. This is accomplished through in-Store entertainment, Guest Engagement and building an emotional connection to the brand
Support and participate in projects that give back to the community to promote the Disney brand
Work in collaboration with Team to use relationships opportunities throughout the company and businesses
Consider impact of actions on individuals and team.
Support the recruitment, retention and development of a diverse range of experienced people
Strengthen others through feedback while driving productivity and morale of the team
Support an environment that encourages creative thinking and supports risk taking
Hold self and others accountable to standards while providing Guests with memorable experiences
Partner in the development of strategy and helps to translate into specific priorities, goals and action plans
Understand and lead appropriate metrics to assess performance –Sales Equations (sales and Indicators) and Controllable Expenses (shrink and payroll)
Manage time, projects, processes and resources to produce desired outcomes
Partner with Store Leadership Team to ensure Store is open and closed in compliance with company policy
Uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
Ability to communicate effectively with all levels, in a fast paced environment
Demonstrate ability to give basic direction and feedback to Cast Members and function in a collaborative team environment
Experience creating a positive work environment
Ability to listen to feedback and take constructive action
Maintain a professional appearance, following Disney Store grooming guidelines
Qualifications:
High school diploma or equivalent
Minimum 2 years' experience in specialty retail in a leadership role
Must have open availability for a flexible work schedule that meets needs, including overnights, evenings, holidays and weekend shifts
Job may require lifting boxes that weigh up to 40 lbs. and climbing a ladder
The hiring range for this position in California is $52,316.00 to $70,180.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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