Job description
Overview:
Analyst II – Process Excellence engages in strategic initiatives across GM Financial. This role is responsible for supporting and coordinating active efforts in the Process Excellence portfolio. Responsibilities include: planning, process engineering, analysis and communicating findings. Key to this role is ensuring internal client expectations are met by providing quality deliverables in a timely manner. Supporting and organizing the development of accurate documentation and status information is vital to the success of this role; these include but are not limited to project charters, business process flows, communication plans and project checklists. Responsibilities:
NOTE: We are unable to consider candidates who require visa sponsorship for this position
Opportunity to work in a hybrid model in Fort Worth: Currently working 2 days in office per week. Subject to change.
Analyst II – Process Excellence engages in strategic initiatives across GM Financial. This role is responsible for supporting and coordinating active efforts in the Process Excellence portfolio. Responsibilities include: planning, process engineering, analysis and communicating findings. Key to this role is ensuring internal client expectations are met by providing quality deliverables in a timely manner. Supporting and organizing the development of accurate documentation and status information is vital to the success of this role; these include but are not limited to project charters, business process flows, communication plans and project checklists.
JOB DUTIES
- Support –Support strategic transformation projects within the Operational Excellence portfolio, provide reporting on deployment, establish clear communication, identify and mitigate risk and ensure timely effort completion
- BPM/ BPI – With minimal direction support Business Process Management including guiding groups and or teams through process design, reengineering and opportunity assessments - ensure compliance (department, state and federal regulations)
- Internal Consulting – Leverage interaction models Communicate with varying levels of management and departments across the organization, utilize consulting skills to collaborate with stakeholders
- Design for Six Sigma (DFSS) – Formulate recommendations and identify needs of the customer and the business, support the voice of the customer as well as the voice of the business
- Perform other duties as assigned
- Conform with all company policies and procedures
REPORTING RELATIONSHIP
Sr Manager Process Excellence
Qualifications:
Sr Manager Process Excellence
Knowledge
- Design for Six Sigma (DFSS) - Possess knowledge of business transformation tools and techniques
- Project Management - Possess knowledge and expertise in project management methodologies, tools and techniques
- Auto Finance - Knowledge of GM Financial or another auto finance company core business functions, policies and procedures (desired)
Skills
- Process Excellence – Ability to learn Six Sigma and Lean techniques and methodologies, knowledge of and experience in developing improvement opportunities and implementing efficiencies, champion process excellence initiatives
- Consulting / Client Focus - Ability to build and sustain lasting relationships with internal clients Influence and positively deliver results and solve problems for future success
- Analysis & Communication - Data analysis, effective communication including active listening and comfort presenting to senior leadership, ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences
- Technology Fluency - Microsoft Office (PowerPoint, Excel, Word, Visio, Project), Microsoft Teams
- Experience or willingness to learn business architecture modeling software (ie Nintex)
Education
- Bachelor’s Degree or equivalent work experience in Industrial Engineering, Supply Chain, Accounting, Finance, Computer Science or related field required
Experience
- 1-3 relevant work experience required
What we offer: Benefits effective day 1, 401K, bonding leave for new parents (12 weeks, 100% paid), community service pay, pet insurance, training, certifications, etc.
Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Work Life Balance: Flexible hybrid work environment - onsite 2 days/week
Benefits Package: Generous benefits package
NOTE: We are unable to consider candidates who require visa sponsorship for this position
#LI-Hybrid
#LI-CR1
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