Interested in having a front-row seat to seeing what healthcare transformation looks like? We are currently seeking an Analyst/Sr Analyst, Clinical Operations to join our team to lead critical population management processes within DaVita Integrated Kidney Care.

This is a hybrid in-person position with the option to be fully remote.

Key Responsibilities:

• Evaluate operational processes, identify strategic opportunities, and develop streamlined solutions to create a more scalable business model.
• Collaborate directly with care team leadership to identify territories and map patients to care teams. This is a mixture of art and science and will demand analytical rigor, plus strategic considerations.
• Analyze data to provide operators and executive leadership with strategic insight to drive decision-making
• Work cross functionally to deliver new data tools to support our team
• Develop ad hoc and recurring reporting to drive performance metric tracking with leadership
• Foster process improvement by proactively identifying bottlenecks, propose solutions for optimization, and support implementation of new solutions

This role provides opportunity for career advancement, given its extensive interaction with cross-functional teams in DaVita IKC and DaVita more broadly, including visibility with many leaders at the Director and VP level.

Experience and Qualifications:

• Bachelor’s Degree-Required
• At least 2-4 years of experience-Required (will consider internship experience)
• Proficiency with Microsoft Office/Excel/Outlook required
• Prior experience in healthcare services and/or working with payers, value-based care models, and/or integrated healthcare models- Preferred
• Process improvement training (Lean Six Sigma, PDSA)- Preferred
• Superior organizational and time management skills, with a strong ability to independently get the right stuff done
• Excellent written and verbal communication skills over the phone and the computer required
• Strong customer service skills, with experience and comfort interfacing with multiple cross-functional teams
• Ability to quickly and effectively adapt to changing conditions and demands
• Comfort analyzing information and communicating findings to different audiences

About DaVita Integrated Kidney Care (DaVita IKC):
DaVita Integrated Kidney Care (DaVita IKC) is the integrated care division of DaVita Inc. working on DaVita’s vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month.

We’ve proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates.

We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we’re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects the Value-Based Care Process Coordinator to what matters most. The Value-Based Care Process Coordinator is eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits