Job description

Core/Daily Duties

• Assisting in answering calls, booking reservations, responding to general guest inquiries.
• Assisting with chargeback cases from all our merchant services & online ordering accounts.
• Cash Management:till/petty cash reconciliations/reimbursements, deposit drops, change orders.
• Guest charge disputes & processing refunds.
• Office supply ordering & assisting with inventory management.
• POS: menu item configuration/maintenance, menu manels, employee database, floorplans.
• Ad hoc reporting.
• Basic IT support (e.g., troubleshooting printer errors, facilitating with our Managed IT Service Provider, etc.)
• Potential to assist with permits renewals, worker's compensation/guest liability claims, scheduling service calls, etc.
• Employee Income verification requests.
• Daily time punch corrections.
• Onboarding: I-9/E-Verify, Federal/State Withholdings, etc.
• Filing internal documents (e.g., write-ups, return to work letters, etc.)

Preferred Proficiencies:

• Windows OS keyboard shortcuts
• Familiarity with the following Restaurant platforms: Open Table, Triple Seat, Silverware POS, Restaurant 365, BevSpot, Cuboh, etc.
• MS Office: Outlook, Excel, Word
• Adobe: Acrobat Pro, InDesign

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift

Ability to commute/relocate:

• Atlanta, GA 30305: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.