Job description
The Position
The Portland Water Bureau is seeking a Water Meter Technician I to join the Customer Service Team.
About the Division:
The Portland Water Bureau (PWB) has over 192,000 customers and the Customer Service (CS) group is responsible for those customers' meters to cash. The Meter Shop performs a wide variety of meter-related duties involving installations, repair and replacements, test and cleaning, backflow test and repair, and other job tasks associated with water meters. Meter Shop is split into small and large meter operations performing work for residential, commercial, and wholesale customers as well as working with several internal stakeholders to ensure we are delivering upon mission goals and objectives.
About the Position:
This is a skilled position involving inspecting, installing, repairing, cleaning and testing small water meters. Duties include installing and repairing water meters and including performing percentage calculations as needed; using a variety of hand and power tools; keeping a meter truck supplied with parts for many different types of meters; keeping safety equipment, instruments, tools and equipment in safe operating condition; driving the meter truck to the work site, analyzing sites for hazardous conditions; setting up the site with required traffic control equipment. Water Meter Technicians I may also repair and replace defective meter parts with new parts to meet tolerance specifications and reassemble repaired meters. Work requires the Water Meter Tech I to perform their work with considerable independence.
About the Water Bureau
The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public.
Our mission: We serve excellent water every minute of every day.
Our vision: The water our community loves is safe and abundant for generations to come.
Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities.
More Information about the bureau: www.portlandoregon.gov/water
City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.
Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.
The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here.
COVID-19 Vaccine Requirement
As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by date of hire. You may request an exception, for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.
To Qualify
Applicants must meet each of the following minimum qualifications. Describe in their responses to the supplemental questions and resume how their education, training, and/or experience, meets each of the following minimum qualifications:
1.
A
bility to learn the techniques necessary to use various tools and materials in troubleshooting, diagnosing, repairing, and maintaining small water meters as well as performing basic plumbing repairs.
2
. Ability to learn new skills related to metering technology, mobile service orders, and entering your hours worked in SAP or other similar systems.
3
. Ability to communicate effectively; work independently without supervision, and ability to follow written and oral instructions.
4.
A
bility to obtain skill in using hand and power-operated tools.
5.
Experience
in providing customer service to possibly angry or upset customers.
6.
Ability to record, complete, and maintain accurate records.
Applicants must also possess:
-
Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by the date of hire.
-
A valid state driver's license and acceptable driving record at the time of hire .
-
Ability to work in all weather conditions.
The Recruitment Process
An evaluation of each applicant’s training and experience, as demonstrated in their responses to the supplemental questions and resume, are weighted 100%.
Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information.
Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**
** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**
Recruitment Timeline:
- Job Posting Closes: 4/10/2023
- Applications Reviewed: 4/10/2023
- Eligible List Created: week created 4/17/2023
- Selection Phase Begins: Tentatively week of 4/17/2023
- Job Offer: Tentatively week of 5/1/2023
**Timeline is approximate and subject to change without notice**
A pplication Instructions
- Your responses to the supplemental questions and résumé will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your résumé should support the details described in your responses to the supplemental questions.
- If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
Additional Information
Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.
Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply.
Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment.
ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.
Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.
Language Pay Differential
City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here.
Did you know?
The City of Portland has How to Apply Videos and offers How to Apply Classes. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month.
Questions?
Aly'ce Brannon-Reid
Senior Recruiter, Bureau of Human Resources
alyce.brannon-reid@portlandoregon.gov
alyce.brannon-reid@portlandoregon.gov
An Equal Opportunity/Affirmative Action Employer
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